Job Title: General Manager – Freight Forwarding Industry: Freight Forwarding / Logistics Location: Kolkata, West Bengal Work Mode: Onsite Working Days: Mon–Fri: Full Day Sat: Half Day (1st & 3rd – Onsite, 2nd & 4th – WFH) Working Hours: 9:30 AM – 6:00 PM Company Website: https://www.parekhgroup.in Job Summary: We are looking for a dynamic and experienced General Manager (GM) – Freight Forwarding to head operations and business development in the Kolkata region . The ideal candidate will have extensive experience in freight forwarding, a solid shipper base, and a proven track record in sales, client retention, and team leadership. Mandatory Requirements: 10+ years of experience in Freight Forwarding Services Prior experience in managing end-to-end freight operations (Ocean, Air, Projects, Customs) Must bring an existing shipper/client base that can be diverted Should have experience handling the entire Kolkata region Ability to prepare and present market intelligence reports Strong in client acquisition, retention , and strategic growth Excellent team management and leadership skills Key Responsibilities: Lead the freight forwarding business for the Kolkata region Supervise sales and operational functions across all verticals – Ocean, Air, and Projects Source new business and expand scope with existing clients Review and approve quotations, job files, and pricing across departments Accompany sales teams for client onboarding and overdue payment resolution Drive weekly sales meetings, pipeline reviews, and collection tracking Handle credit approvals, commission structures, and escalation issues Guide operations team on complex customs clearance or logistics solutions Build and maintain strong client relationships and ensure high retention Support recruitment and training of new sales staff Ensure monthly and annual revenue targets are met Prepare and present market intelligence reports to management Key Performance Areas (KPAs): Region-wise freight forwarding management Revenue achievement (monthly & annual budgets) Client acquisition and retention Timely collections within agreed credit periods Sales team monitoring and support Business integration and cross-vertical collaboration Compliance with internal systems and processes Effective people and performance management Desired Attributes: Self-motivated, target-driven, and problem-solving attitude Strong knowledge of total logistics solutions Excellent interpersonal, negotiation, and communication skills Capable of handling strategic business discussions and client conversions What We Offer: Strategic leadership role in a reputed logistics company Competitive compensation and performance-linked rewards Opportunity to drive regional business growth with autonomy Interested can send their cv on hryogita.pandey@proton.me (with subject:-GM – Freight Forwarding- Kolkata) Job Type: Full-time Pay: ₹3,000,000.00 - ₹3,500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person