Job Title: General Manager – Freight Forwarding Industry: Freight Forwarding / Logistics Location: Kolkata, West Bengal Work Mode: Onsite Working Days: Mon–Fri: Full Day Sat: Half Day (1st & 3rd – Onsite, 2nd & 4th – WFH) Working Hours: 9:30 AM – 6:00 PM Company Website: https://www.parekhgroup.in Job Summary: We are looking for a dynamic and experienced General Manager (GM) – Freight Forwarding to head operations and business development in the Kolkata region . The ideal candidate will have extensive experience in freight forwarding, a solid shipper base, and a proven track record in sales, client retention, and team leadership. Mandatory Requirements: 10+ years of experience in Freight Forwarding Services Prior experience in managing end-to-end freight operations (Ocean, Air, Projects, Customs) Must bring an existing shipper/client base that can be diverted Should have experience handling the entire Kolkata region Ability to prepare and present market intelligence reports Strong in client acquisition, retention , and strategic growth Excellent team management and leadership skills Key Responsibilities: Lead the freight forwarding business for the Kolkata region Supervise sales and operational functions across all verticals – Ocean, Air, and Projects Source new business and expand scope with existing clients Review and approve quotations, job files, and pricing across departments Accompany sales teams for client onboarding and overdue payment resolution Drive weekly sales meetings, pipeline reviews, and collection tracking Handle credit approvals, commission structures, and escalation issues Guide operations team on complex customs clearance or logistics solutions Build and maintain strong client relationships and ensure high retention Support recruitment and training of new sales staff Ensure monthly and annual revenue targets are met Prepare and present market intelligence reports to management Key Performance Areas (KPAs): Region-wise freight forwarding management Revenue achievement (monthly & annual budgets) Client acquisition and retention Timely collections within agreed credit periods Sales team monitoring and support Business integration and cross-vertical collaboration Compliance with internal systems and processes Effective people and performance management Desired Attributes: Self-motivated, target-driven, and problem-solving attitude Strong knowledge of total logistics solutions Excellent interpersonal, negotiation, and communication skills Capable of handling strategic business discussions and client conversions What We Offer: Strategic leadership role in a reputed logistics company Competitive compensation and performance-linked rewards Opportunity to drive regional business growth with autonomy Interested can send their cv on hryogita.pandey@proton.me (with subject:-GM – Freight Forwarding- Kolkata) Job Type: Full-time Pay: ₹3,000,000.00 - ₹3,500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Job Title: Customer Support Executive – Kannada Process Location: Indore, Madhya Pradesh Job Type: Full-time (Work from Office) Interview Mode: Virtual (Telephonic) Job Description We are hiring enthusiastic candidates for the Customer Support Executive (Kannada Process) role in Indore, Madhya Pradesh. This is an excellent opportunity for freshers and undergraduates from anywhere in India to start their career in the customer service industry. Candidates must have good communication skills in Kannada and English and should be willing to relocate to Indore after selection. Key Responsibilities Handle customer queries and provide effective resolutions over calls or chat. Maintain professionalism and accuracy in communication. Ensure customer satisfaction by resolving issues efficiently. Work collaboratively with the support team to meet process goals. Eligibility Criteria Education: Undergraduate or Graduate (any stream). Freshers are welcome to apply. Must be proficient in Kannada and English. Must be willing to relocate to Indore immediately after selection. Salary & Benefits CTC: ₹25,000 per month. Take-home Salary: ₹19,000 (initial) → ₹21,000 (after 3 months). Benefits: ₹10,000 relocation bonus (after 90 days), free travel ticket, and 15 days free accommodation. Working Mode: Work from Office – Indore. Selection Process Virtual (Telephonic) Interview – all rounds conducted online. How to Apply Interested candidates can apply directly on Indeed or share their details via the Google Form below: Application Form Contact Person: Yogita Pandey Phone: 8817078377 Email: yogitapandeyhr@proton.me Job Type: Full-time Schedule: 5 days working (rotational shifts) Work Location: Indore, Madhya Pradesh Job Types: Full-time, Fresher Pay: ₹19,000.00 - ₹23,000.00 per month Work Location: In person