Global Visa Consultant B2B/B2C

Key Responsibilities:

• Manage and process visa applications for multiple destinations (business, tourist, student, and work visas).
• Guide clients on visa requirements, documentation, fees, timelines, and processes.
• Verify and review documents for accuracy and completeness before submission.
• Coordinate with embassies, consulates, and Visa Application Centers for application processing and updates.
• Ensure timely submission and delivery of visa files while maintaining data accuracy in internal systems.
• Handle visa requirements for corporate clients, travel partners, and business delegations.
• Generate regular reports and maintain records for corporate clients.
• Assist walk-in and online customers with visa applications for personal, leisure, and family travel.
• Deliver a high level of customer service, addressing all queries and concerns promptly.
• Stay updated on global visa regulations, policy changes, and new requirements.
• Support process improvement initiatives and operational excellence.

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Work Location: In person