Job
Description
Flutter Entertainment is a global leader in sports betting, gaming, and entertainment, with annual revenues of $11.7 Bn and a customer base of over 12 million players (in 2023). The company is driven by a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games, and Sportsbet. Listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE), Flutter was recently recognized in TIME's 100 Most Influential Companies of 2024 in the "Pioneers" section. The ambition of Flutter Entertainment is to transform global gaming and betting to deliver long-term growth and ensure a positive, sustainable future for the sector. Working at Flutter provides the opportunity to work with a growing portfolio of brands across various opportunities. The company is committed to supporting its employees every step of the way to help them grow, just like the brands it represents. Flutter Entertainment India is located in Hyderabad, one of India's premier technology parks, and serves as the Global Capability Center for the company. With over 780 employees, the office is a hub of expertise and innovation, working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key functions. The commitment of Flutter Entertainment India is to create impactful solutions for all brands and divisions to drive the company's growth and global impact. With the scale of a leader and the mindset of a challenger, Flutter Entertainment is dedicated to creating a brighter future for customers, colleagues, and communities. The CRE GSOC Analyst role is part of the Group Physical Security Team at the Hyderabad office. The role involves managing and monitoring the travel safety program, access control system, remote video surveillance services, incident response and reporting requirements, and crisis management support. As a GSOC Analyst, you will be responsible for analyzing, monitoring, and responding to alerts impacting the safety and security of Flutter Entertainment's assets, operations, and employees as part of a security monitoring service. The role requires making informed judgment calls on escalating matters internally and externally, ensuring appropriate attention and resources are allocated to critical issues. Effective communication within the business is essential to maintain transparency, coordination, and alignment with organizational goals. Key Responsibilities: - Work alongside and advise a team of operators within Flutter Entertainment's Global Security Operation Centre (GSOC) for 24/7 monitoring of global events. - Support India CRE Safety & Security and GSOC manager in critical delivery and GSOC strategies. - Accountable for achieving shift KPIs in collaboration with GSOC operators. - Analyze and respond to physical security events affecting Flutter Entertainment's infrastructure, employees, operations, and assets globally. - Draft communication for severe events to senior leadership globally and monitor responses. - Engage with business leaders to evaluate event communication. - Conduct daily responsibilities including investigating security alerts, analyzing international travel threats, supporting crisis management, and providing security alerts on developments. - Collaborate with the security operations team and provide analytical input when required. To excel in this role, candidates need to possess excellent verbal and written English communication skills, have 5-6 years of experience in intelligence, risk, or business continuity, be familiar with social media intelligence tools, demonstrate good judgment in multi-tasking, work well under pressure, and be comfortable with decision-making during crises. Other requirements include a sound understanding and application of technology, readiness to work in a 24*7 environment, and the ability to work independently within defined processes. Desirable skills include a degree in a related field, non-English language skills, and strong presentation skills. Benefits offered by Flutter Entertainment include access to upskilling programs, career growth opportunities, comprehensive health insurance, well-being programs, hybrid work model, meal allowances, employer contributions, sharesave plan, volunteering leave, recognition programs, and more. Flutter Entertainment is an equal-opportunity employer that values diverse perspectives and experiences. The company encourages all voices to contribute and offers opportunities for growth and shaping the future of Flutter Entertainment India.,
