Global Field Service Engineer

Role Overview: You are a talented and motivated Global Field Support Engineer who will be responsible for setting up and calibrating robotic systems at customer sites, testing system performance, diagnosing and resolving issues, and collaborating with design teams to develop fixes and improvements. Your role will involve working independently in the field and collaborating closely with engineers in the US and India. Critical analytical skills, background in mechatronics, and experience with robotic and mechatronic systems are essential for success in this role. Key Responsibilities: - Setup and calibrate robotic systems at customer sites upon delivery. - Test system performance, diagnose issues, troubleshoot, and resolve most problems independently. - Document processes and report status regularly to teams in the US and India. - Demonstrate strong hands-on experience with robotic and mechatronic systems. - Design and conduct experiments and tests to resolve technical problems. - Collaborate with engineers in the US and India to troubleshoot and solve challenging problems. - Work with design teams to develop fixes and improvements. - Ensure regular overlap with normal business hours in California. - Take strong ownership of assigned tasks and projects. - Act as a liaison for cross-functional projects. - Train other engineers, technicians, and manufacturing personnel. Qualification Required: - B.Tech in Mechatronics or Robotics engineering or Similar. - 2-5 years of experience in Mechatronics & automation role. - Background in robotics automation and testing in Semiconductor industry or a similar field. - Creative thinking, strong problem-solving, and troubleshooting capabilities. - Ability to complete projects and learn required skills with minimal guidance. - Solid understanding of statistical process control and basic statistical analysis used in production settings. - Previous experience in individual project management. Any additional details of the company: Orbit & Skyline is a leading semiconductor service provider with a diverse workforce of cutting-edge engineers and technologists. The company is actively involved in the development of the semiconductor ecosystem in India and offers a holistic workplace that encourages individual growth and development. Employees are provided with various benefits such as Health Insurance, Wellness Allowances, Communication Allowances, Gratuity coverage, periodic Trainings, Service Awards, and engagement events to foster a motivated and happy workforce.,