Posted:2 days ago|
Platform:
On-site
Full Time
.
Handle inbound and outbound calls from international (US/UK) customers
Deliver exceptional service with empathy, professionalism, and efficiency
Resolve customer queries promptly while ensuring high satisfaction
Provide accurate information on products and services
Maintain and update detailed customer interaction records
Consistently achieve performance metrics such as call quality, resolution rate, and CSAT
Collaborate with internal teams for seamless issue resolution
Excellent spoken English and clear communication skills (mandatory)
Willingness to work night shifts aligned with US/UK time zones
Strong interpersonal skills with a customer-centric approach
Basic computer knowledge with good typing speed
Positive attitude, adaptability, and eagerness to learn
PERSONAL NETWORK.
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7e-05 - 0.00012 Lacs P.A.
7e-05 - 0.00012 Lacs P.A.
