Global Contact Centre - HR

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.

Role : Global Contact Centre – HR Associate

Employment Type : Contractual ( 3rd Party contract)

Experience : 6 months to 2 Years into HR

Requirement -

• Excellent communication skills
• HR domain knowledge
• Willing to work in

  24/5 rotational shifts

Job Role :

• The candidate will be responsible for addressing employee queries related to HR – leaves, policies, payroll, attendance etc by handling tickets and calls.
• Address internal employee queries regarding from hire to retire processes policies procedures and employee compensation.
• The candidate should possess high interpersonal communication skills and must be capable of handling 80 to 100 transactions per day with patience and efficiency.
• The role requires a minimum of six months to 2 years of experience in a relevant field.
• Provide exemplary support and ensure 100% accuracy & compliance in all transactions.
• Maintain high level of employee satisfaction and keep up to date records of all employee interactions.
• Attend training sessions and stay updated with current company policies and procedures.