Global Contact Centre - HR

You will be joining LTIMindtree, a global technology consulting and digital solutions company that empowers enterprises to transform their business models, drive innovation, and achieve maximum growth through digital technologies. As a digital transformation partner for over 700 clients, LTIMindtree leverages its extensive domain and technology expertise to facilitate superior competitive differentiation, enhance customer experiences, and drive positive business outcomes in today's dynamic business landscape. With a workforce of 83,000+ skilled professionals spanning across 40+ countries, LTIMindtree, a Larsen & Toubro Group company, is dedicated to addressing complex business challenges and delivering impactful transformations at scale. To learn more about us, please visit our website at https://www.ltimindtree.com/. We are currently looking for a Global Contact Centre HR Associate to join our team on a contractual basis (3rd Party contract), with an experience ranging from 6 months to 2 years in HR. The ideal candidate for this role should possess excellent communication skills, a strong understanding of HR domain, and be willing to work in 24/5 rotational shifts. As a Global Contact Centre HR Associate, your responsibilities will include addressing internal employee queries related to the entire employee lifecycle, from hire to retire processes, policies, procedures, and compensation. You will be expected to effectively handle 80 to 100 transactions per day with a focus on providing exceptional service while demonstrating patience and efficiency. This role requires a minimum of six months to 2 years of relevant experience in the field. You will be responsible for offering exemplary support, ensuring 100% accuracy and compliance in all transactions, maintaining a high level of employee satisfaction, and keeping detailed and up-to-date records of all employee interactions. Additionally, you will be required to attend training sessions regularly to stay informed about current company policies and procedures. If you are a dedicated professional with a passion for HR and a commitment to delivering outstanding service, we invite you to apply for the position of Global Contact Centre HR Associate at LTIMindtree.,