Genpact Hiring For Invoice To cash roles || Pune

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At Genpact, we dont just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Genpact Hiring for Senior Manager Invoice to cash roles - Pune

Job Location: Pune

Shifts: US Shifts

Work Mode: Work from Office

Inviting applications for the role of a Management Trainee, Invoice to Cash - Credit Management

We are inviting applications for the role of Senior Manager, Invoice to Cash

In this role, you will be expected to work on strict deadlines in a high-pressure business environment while being a good team player. Your ability to lead a large team, optimize processes, ensure quality, and maintain client satisfaction will be critical to your success. You will be encouraged to be passionate about the business goals and challenges and know how to address these using analytics and technology. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of ~20+ people.

Responsibilities

• Provide direction and support to a team of approximately 20+ people (comprised of Specialists, Senior Specialists, Domain Experts, Assistant managers and Managers). Foster a collaborative and inclusive work environment.
• Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to help team members grow professionally.
• Identify areas for process improvement and implement best practices to enhance efficiency. 
• Utilize analytics and technology to optimize workflows and drive innovation within the team. 
• Ensure that all deliverables meet the highest quality standards. Conduct regular quality checks and implement corrective actions as needed. 
• Actively seek client feedback and address any concerns promptly to ensure client satisfaction. 
• Establish clear goals and objectives for the team. Monitor progress regularly and adjust strategies as needed to achieve targets. 
• Motivate the team to meet deadlines and deliver results in a high-pressure business environment. 
• Use data analytics to inform decision-making and identify opportunities for improvement. 
• Ensure optimal use of resources to maximize productivity. Manage budgets and control costs. 
• Work closely with required departments (HR, recruitment and so on) and stakeholders to secure necessary resources and support. 
• Keep accurate records of all activities, decisions, and communications. Ensure documentation is updated regularly.

Qualifications we seek in you!

Minimum qualifications

• B. Com graduation (MBA Finance preferred)
• Relevant and meaningful years of experience of working in I2C lifecycle – credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities and so on. 

Preferred qualifications

• Ability to think long-term strategically and operationally
• High customer service orientation.
• Excellent written and verbal communication
• Excellent statistical knowledge
• Highly motivated and achievement oriented
• Any Project or GB certification in previous experience would be an edge

Why join Genpact?

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.