General Manager - Operations

We are looking for a dynamic and experienced General Manager to lead and scale our new ecommerce startup. As the General Manager, you will be responsible for overseeing daily operations, driving business growth, and ensuring the company's vision and goals are achieved. This role requires a strategic thinker with a strong background in e-commerce, operations management, and leadership. Individuals with a background in selling artistic products will be given preference. Your key responsibilities will include strategic planning and execution to drive business growth, increase market share, and enhance customer experience. You will oversee day-to-day operations, including inventory management, order fulfillment, customer service, and logistics. As a leader, you will recruit, manage, and mentor a team of professionals to create a positive and productive work environment. Financial management is crucial, as you will develop and manage the company's budget, monitor financial performance, and ensure profitability. Collaboration with the marketing team is essential to develop and execute marketing campaigns, optimize the online platform for sales, and build partnerships with artists and suppliers. You will be responsible for ensuring a seamless and satisfying customer experience, from browsing the website to post-purchase support. Working with artists and suppliers, you will curate and expand the product range to offer a diverse and appealing selection of artistic items. Additionally, you will be accountable for compliance and risk management to ensure all business activities comply with relevant laws and regulations, and to implement risk management strategies. Leveraging technology to enhance operational efficiency and customer engagement, while staying ahead of industry trends, will also be part of your role. Qualifications: - Education: Bachelors degree in Business Administration, Management, Marketing, or a related field. MBA or equivalent advanced degree preferred. - Experience: Minimum of 5 years of experience in a managerial role, preferably in e-commerce or retail. Experience with startups is a plus. - Skills: Strong leadership, team management, business strategy development, financial management, and analytical skills are required. You should have a strong understanding of e-commerce platforms and digital marketing. Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for art with a keen eye for quality and design are essential. This is a full-time position with a day shift schedule and the work location is in person.,