Posted:1 day ago|
Platform:
Work from Office
Full Time
Manage overall operations of the hotel/resort, ensuring seamless service delivery and guest satisfaction.
Lead and supervise departments including Front Office, Housekeeping, F&B, Spa, Banquets, and Maintenance.
Develop and implement operational policies, service standards, and guest experience protocols.
Drive occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Monitor budgets, control costs, and ensure profitability.
Recruit, train, and manage staff to maintain high service standards.
Ensure compliance with statutory regulations, health and safety norms, and company SOPs.
Develop business strategies to enhance revenue through events, promotions, and partnerships.
Conduct regular audits, performance reviews, and guest feedback analysis.
Report performance metrics and present monthly updates to senior management.
Degree in Hotel Management or Hospitality (MBA or PGDM preferred).
Minimum 10 years of experience in hospitality, with at least 3-5 years in a senior managerial role.
Strong leadership and interpersonal skills with the ability to motivate diverse teams.
In-depth knowledge of hotel operations, financial planning, guest relations, and service delivery.
Excellent communication, crisis management, and organizational skills.
Tech-savvy with familiarity in PMS (Property Management Systems) and hotel ERP tools.
What We Offer
Competitive monthly salary: 90,000 1,20,000
Opportunity to grow with a fast-expanding hospitality group
Suchirindia Constructions
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