General Manager – Hotel Operations

Key Responsibilities :

• Financial Management: Drive profitability by managing budgets, controlling costs, and implementing strategies to maximize revenue generation within the hotel.
• Coordination & Oversight: Oversee all aspects of hotel operations, including the front desk, housekeeping, food and beverage, and maintenance, ensuring they run efficiently and collaboratively.
• Guest Satisfaction: Champion exceptional guest experiences by ensuring high-quality service and promptly addressing all guest needs and concerns.
• Staff Management: Lead, supervise, and motivate hotel staff. You'll be responsible for training, performance management, and fostering a positive work environment.
• Budget & Operational Efficiency: Monitor and control departmental budgets while identifying and implementing strategies to optimize workflows and resource utilization.
• Quality Control & Inventory: Maintain established service standards and consistent quality across all departments. You will also manage inventory to ensure adequate stock levels of supplies, including linens, toiletries, and food and beverage items.
• Safety & Security: Ensure a safe and secure environment for all guests and staff by upholding and enforcing all safety protocols.

Qualifications:

• Proven experience in a senior management role within the hospitality industry.
• Strong financial acumen with a track record of effective budget and cost management.
• Exceptional leadership, communication, and problem-solving skills.
• Deep understanding of all hotel operational departments.
• Dedication to delivering outstanding guest service.
• Knowledge of hotel management software is a plus.

Note : Applicants that contact the hotel's booking number for consideration will not be given consideration for the post.

Job Type: Full-time

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Rishikesh, Uttarakhand: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

• Have you used any other PMS software, such as Asiatech Channel Manager?
• Have you used Petpooja or similar software before?
• What is your experience with managing hotel budgets, controlling costs, and driving revenue growth? Please provide a specific, quantifiable example.
• Please describe your experience in a General Manager or a senior hotel operations role. What was the size and star rating of the hotel(s) you managed?
• Are you available immediately?

Experience:

• working as a manager: 2 years (Preferred)

Language:

• Hindi, English (Preferred)

Location:

• Rishikesh, Uttarakhand (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Application Deadline: 15/09/2025