GeBBS Healthcare Solutions - Director - Operations/Medical Coding

Description

Key Responsibilities

• Handling P&L Management, Service Delivery, Client Relationship, and Internal Stakeholder Management
• Heading the offshore Service delivery of Multi-speciality Coding
• Implement programs to ensure attainment of business plan for growth and profit.
• Provide directions and structure for operating units.
• Will be responsible for designing, setting up and managing a process excellence/quality framework for that ensures that our coders deliver high quality of work.
• Work with delivery and training functions to create feedback loops from quality assessment to training and operations management.
• Implement improved processes and management methods to generate higher ROI and workflow optimization.
• Provide mentoring and guidance to subordinates and other employees.
• Responsible for managing multiple accounts.
• Looking after end to end management of program covering multiple work streams with a total span.
• Facilitating process re-engineering and improvements to enhance customer engagement.
• Generating new prospects for the organization to showcase capabilities.
• Ensuring attrition control & job enrichment at process levels
  

Required Skillset

• 14+ years in Medical Coding with current role as Senior Manager or Above or equivalent to managing operations team of medical coding
• Must have handled outpatient Coding / Inpatient Coding Operations and Performance management
• Migrations / Setup start-up projects
• Planning & Budgeting revenues and controls
• Client Relationship Management
• Process and people related change management.
• Farming within existing engagements