Front Office Supervisor

THE RAVIZ HOTELS & RESORTS

0 years

2 Lacs

calicut

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

resolve reports billing compliance

Work Mode

On-site

Job Type

Full Time

Job Description

EMPLOYER: THE RAVIZ CALICUT, MAVOOR ROAD

POST : FRONT OFFICE SUPERVISOR ( PREFERABLY MALE CANDIDATE)

LOCATION : RP MALL , CALICUT

Daily Operations: Oversee and ensure the smooth and efficient daily operations of the front desk, including check-in and check-out procedures.
Staff Management: Supervise, train, mentor, and evaluate front desk staff. This includes creating and managing staff schedules to ensure adequate coverage.
Guest Relations: Act as the primary point of contact for guest inquiries, requests, and complaints. Resolve issues professionally and ensure a positive guest experience.
Coordination: Liaise with other departments, such as housekeeping, to ensure all guest needs are met and to facilitate seamless service.
Administrative Tasks: Maintain accurate records and reports, handle billing, and ensure compliance with company policies and procedures

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Cell phone reimbursement
Food provided
Health insurance
Paid time off
Provident Fund

Work Location: In person

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