Posted:17 hours ago|
Platform:
Work from Office
Full Time
- Conduct and organize site visits for guests, corporates, and event organizers, providing
detailed property information and support.
- Handle banquet enquiries, prepare rate letters, and coordinate all aspects of banquet
bookings.
- Draft, send, and confirm email communications to OTAs, corporate clients booked via
OTA channels, and other stakeholders.
- Collaborate with the reservations and front office team to ensure seamless VIP arrivals
and personalized guest experiences.
- Maintain clear and organized records of all communications, confirmations, and rate
agreements.
- Support general administrative tasks to optimize booking processes and guest
satisfaction.
Required Skills
- Strong communication and organizational skills.
- Knowledge of hotel operations and booking systems, including OTA platforms.
- Proficiency in email etiquette and MS Office.
- Knowledge of Social Media platforms (Instagram & Linkedin)
- Customer-centric attitude and ability to multitask.
Randstad
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