1.0 - 3.0 years

2 - 3 Lacs

hyderabad

Work from Office

Role & responsibilities - Conduct and organize site visits for guests, corporates, and event organizers, providing detailed property information and support. - Handle banquet enquiries, prepare rate letters, and coordinate all aspects of banquet bookings. - Draft, send, and confirm email communications to OTAs, corporate clients booked via OTA channels, and other stakeholders. - Collaborate with the reservations and front office team to ensure seamless VIP arrivals and personalized guest experiences. - Maintain clear and organized records of all communications, confirmations, and rate agreements. - Support general administrative tasks to optimize booking processes and guest satisfaction. Required Skills - Strong communication and organizational skills. - Knowledge of hotel operations and booking systems, including OTA platforms. - Proficiency in email etiquette and MS Office. - Knowledge of Social Media platforms (Instagram & Linkedin) - Customer-centric attitude and ability to multitask.

Posted 19 hours ago

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