Front Office Receptionist

Job Title: Front Office Executive / Receptionist

Location: Lux Hospitals, Near IKEA, Gachibowli, Hyderabad
Job Type: Full-time | Day Shift

About the Role

Lux Hospitals is looking for a smart, dedicated and customer-focused Front Office Executive to be our patients' and visitors' first point of contact. The ideal candidate should have experience in hospital front office operations and be comfortable handling patient queries with professionalism and empathy.

Key Responsibilities

• Greet and assist patients and visitors with a welcoming attitude
• Handle patient registration, appointment scheduling, and follow-ups
• Coordinate with doctors, nursing, and billing teams for smooth patient flow
• Manage incoming calls, WhatsApp, and walk-in queries
• Maintain patient records and ensure data accuracy
• Handle OP billing and coordinate with insurance desk if required
• Ensure cleanliness and organization of the front desk area

Requirements

• Experience: Minimum 1–2 years of front office or receptionist experience, preferably in a hospital/clinic setup
• Skills: Excellent communication, basic computer knowledge, polite and professional behavior
• Gender: Only FEMALE candidates are requested to apply
• Languages: Fluency in English, Telugu, and Hindi
• Location: Candidates residing near Gachibowli or willing to commute daily are preferred

Shift Timings

• Day Shift (rotational hours within daytime)

Why Join Lux Hospitals?

• Be part of a professional and compassionate healthcare team
• Positive work environment with patient-first culture
• Learn and grow across multiple departments

CANDIDATES ARE REQUESTED TO APPLY ONLY ON INDEED AND DO NOT CALL OUR PATIENT CARE NUMBERS FOR THE JOB OPENINGS.

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Front Office / Reception: 1 year (Required)

Language:

• English, Telugu & Hindi (Required)

Work Location: In person