AK Hotels is a prominent hospitality company known for its commitment to exceptional guest services and experiences. Located near Andheri Railway Station, Andheri East, Mumbai, Maharashtra, India, the company offers top-notch accommodations and hospitality solutions. AK Hotels emphasizes creating memorable stays, providing excellent service, and maintaining a welcoming environment for its guests. The organization values professionalism, hospitality, and innovation in the services it delivers.

Role Description

This is a full-time on-site role for a Front Office Receptionist located in Chandigarh, India. The Front Office Receptionist will be responsible for managing front office operations, including greeting guests, handling phone calls, making bookings, and providing excellent customer service. This role requires the individual to coordinate with various departments, maintain communication with guests, and ensure smooth administrative operations at the front desk.

Qualifications

Strong skills in Phone Etiquette and Receptionist Duties
Proficiency in Front Office operations and Customer Service
Excellent Communication skills, both verbal and written
Ability to resolve guest inquiries and provide assistance effectively
Organizational and multitasking skills
Experience in hospitality or a similar customer-facing role is advantageous
Proficiency in basic computer and booking software systems is preferred

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Front Office Receptionist