Front Office Manager

🛎️ Job Title: Front Office Manager 🏨 Hotel: My Hotel 📍 Location: Sector 23B, Dwarka, New Delhi, Delhi-NCR, India 💼 Experience Required: Minimum 3 Years (Hotel or Hospitality Industry) 🕒 Job Type: Full-Time 👨‍💼 Gender: Both Genders Can Apply 📝 Job Description: My Hotel, located in the heart of Dwarka, is looking for an experienced and responsible Front Office Manager to lead and manage the front office operations efficiently. The ideal candidate must have at least 3 years of relevant experience in the hospitality sector and must be able to handle both domestic and international guests with professionalism and warmth. 🔧 Key Responsibilities: 👥 Customer Handling: Check-in/check-out procedures, KYC collection, data entry, and managing customer requests. 💬 Tariff Negotiation: Handle rate negotiations and upselling based on customer requirements. 📑 Documentation: Maintain records, filing C-forms for foreign guests, and guest information securely. 🏨 Hotel Supervision: Coordinate with housekeeping, restaurant, and other departments for smooth daily operations. 🌐 Online Booking Management: Manage bookings and room inventory on portals like MakeMyTrip, Booking.com, etc. 💻 Software Skills: Proficient in hotel management software and handling room assignments/inventory. 🌍 Customer Interaction: Fluent in English for interaction with foreign and high-end guests. 🛠️ Operational Tasks: Handle miscellaneous responsibilities for the effective running of the hotel. ✅ Requirements: 🎓 Diploma/Graduate in Hospitality Management or a related field (preferred) ⏳ Minimum 3 years of experience in front office or hotel operations 💬 Strong English communication skills, both spoken and written 💡 Proactive attitude, guest-focused, and problem-solving skills 🖥️ Hands-on experience with hotel software and online booking platforms 🎁 What We Offer: 💼 Competitive Salary (as per industry standards) 📈 Opportunity to grow within the hotel management team 👨‍👩‍👧‍👦 Friendly and professional working environment 📞 To Apply: Vinayak Agarwal (Employer) 8800209767