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Front Office Manager

2 - 3 years

1 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

ARC The Boutique Hotel is known for its elegant design, warm hospitality, and exceptional guest experience. We are looking for a confident and experienced Front Office Manager to lead our front desk operations and uphold our service standards.

Your Responsibilities:

  • Supervise daily front office operations (check-ins, check-outs, bookings, etc.)
  • Ensure a smooth and welcoming guest experience from arrival to departure
  • Manage, train, and motivate front office staff
  • Handle guest queries and complaints efficiently
  • Coordinate with housekeeping and other departments for seamless operations
  • Maintain records and ensure compliance with hotel policies

You Must Have:

  • Minimum 2-3 years of experience in a similar role (hospitality industry preferred)
  • Strong leadership and communication skills
  • Familiarity with front office software and hotel systems
  • A guest-first mindset and professional grooming
  • Degree/Diploma in Hotel Management preferred

What We Offer:

  • Competitive salary package
  • Performance incentives
  • Accommodation (if required)
  • Employee meal plan
  • Growth opportunities within the ARC Hotel group

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Language:

  • English (Preferred)

Work Location: In person

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