Front Office Guest Service Associate

As a Guest Service Associate (GSA) at Holiday Inn Express, your role involves being the first point of contact for guests, ensuring memorable experiences by: - Welcoming and checking in guests with warmth and efficiency. - Assisting guests with inquiries, requests, and providing local information. - Recognizing and valuing IHG One Rewards members. - Handling guest issues professionally and with care. - Collaborating closely with colleagues to ensure seamless service delivery. To be considered for this position, you should have: - At least 1 year of experience in Front Desk / Guest Services (hotel experience preferred). - Excellent communication and problem-solving skills. - Basic computer knowledge and tech-savvy skills. - Fluency in the local language, additional languages are a plus. - Ability to work flexible shifts, including nights, weekends, and holidays. - Positive attitude, passion for hospitality, and a team-player mindset. Holiday Inn Express offers a range of benefits including: - Competitive salary and benefits package. - Provision of uniform and meals during duty. - Global IHG colleague room discounts. - Opportunities for learning, growth, and career development within IHG Hotels & Resorts. - A supportive, inclusive, and enjoyable work environment. If you believe you'd be a great fit for the job at Holiday Inn Express, even if you don't meet every single requirement, we encourage you to hit the "Apply" button and start your journey with us today. Join us in delivering True Hospitality for Good.,