Front Office Executive(hotel industry must)

Join Our Team – Front Office Executive (Male/Female)

Location: Hotel Dass Continental, Thrissur
Category: 4-Star Hotel | Refined Hospitality | Personalized Guest Experience

Hotel Dass Continental is a well-established 4-star hotel located in the cultural hub of Thrissur. We take pride in delivering personalized hospitality with warmth, efficiency, and attention to detail. As we continue to grow, we are looking for a dynamic Front Office Executive (Male/Female) to join our Guest Relations team.

Position: Front Office Executive

(Experience with Hotsoft PMS Preferred)

As a Front Office Executive, you will be the first point of contact for our guests, responsible for ensuring a warm, professional welcome and seamless check-in/check-out experience. This role demands excellent communication skills, a guest-centric approach, and coordination with various hotel departments to ensure a high standard of service.

Key Responsibilities

• Greet guests and manage check-in/check-out procedures
• Address guest inquiries, requests, and service needs promptly and professionally
• Coordinate with housekeeping, reservations, and other departments for smooth operations
• Operate front office software (Hotsoft PMS experience is an advantage)
• Handle cash, billing, and maintain accurate guest records
• Maintain cleanliness and presentation of lobby and reception areas
• Uphold high standards of guest satisfaction and hospitality

Eligibility & Skills Required

• Degree/Diploma in Hotel Management or a related field(must)
• Minimum 1 year of experience in a hotel front office or guest relations role
• Male and Female candidates with relevant hotel front office experience are encouraged to apply
• Familiarity with Hotsoft PMS preferred (training will be provided)
• Strong communication and interpersonal skills
• Pleasant, confident, and guest-focused demeanor
• Willingness to work in rotational shifts, including weekends

What We Offer

• Competitive Salary (based on experience and skill set)
• Free Stay for Outstation Candidates
• Complimentary Meals & Uniform Provided
• Supportive Work Environment & Career Growth Opportunities
• Regular Staff Recognition & Incentive Programs

Interested?

Send your updated CV to: hr.dasscontinental@gmail.com
Subject Line: Application for Front Office Executive – [Your Name]

Job Type: Full-time

Pay: From ₹20,052.85 per month

Benefits:

• Commuter assistance
• Food provided

Language:

• English (Required)

Work Location: In person