Front Office Executive

Company Description

The Altruist Hotels, part of the Altruist Group, is a full-service provider of hospitality solutions that caters to a wide range of demographics. Known for value-for-money facilities, our properties are strategically located near popular tourist destinations, airports, and bus stands, offering premium amenities to our guests. We have extensive experience with corporate clients across India and abroad, providing personalized solutions that focus on unique customer needs. Our corporate-managed residences and business hotels are favored by prominent brands such as Cipla, GE, Hero Motocorp, ICICI, Tata, and McKinsey & Co.

Role Description

This is a full-time, on-site role located in Hyderabad for a Front Office Executive. The Front Office Executive will be responsible for managing receptionist duties, providing exceptional customer service, handling front office operations, and maintaining effective communication with guests. Day-to-day tasks include greeting guests, managing check-ins and check-outs, handling inquiries, and coordinating with other hotel departments to ensure guest satisfaction.

Qualifications

• Excellent Interpersonal Skills and Communication skills
• Experience with Receptionist Duties and Front Office operations
• Strong Customer Service skills
• Ability to work effectively in a fast-paced and dynamic environment
• Proficiency in relevant software and hotel management systems is a plus
• Previous experience in the hospitality industry is preferred
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is advantageous