Front Office Executive (Receptionist)

Job Description:
Key Responsibilities:

1. Reception & Customer Service:

· Greet and welcome clients, visitors, and guests in a professional and friendly manner.

· Answer phone calls, redirect inquiries, and provide information to clients and callers.

· Ensure that visitors sign in and are directed to the appropriate departments or personnel.

2. Administrative Support:

· Coordinate communication between different departments and personnel.

· Handle incoming and outgoing mail, emails, and packages.

· Maintain office supplies and ensure the office is clean and organized.

3. Data Entry & Record Keeping:

· Maintain accurate records of visitors, meetings, and appointments.

· Input data and manage databases as needed.

· Prepare and maintain reports or documents for management review.

4. Coordination & Communication:

· Act as the first point of contact for employees and external parties.

· Provide assistance with administrative tasks to support managers and staff.

· Coordinate with other departments to ensure smooth operations and effective communication.

5. Event & Meeting Coordination:

· Assist in scheduling, organizing, and coordinating meetings and conferences.

· Prepare meeting rooms and ensure necessary equipment is available.

6. Handling Inquiries & Resolving Issues:

· Address client or visitor queries or concerns promptly and escalate issues when necessary.

· Provide excellent customer service and create a welcoming environment.

Required Skills & Qualifications:

· Excellent communication and interpersonal skills.

· Strong organizational skills with attention to detail.

· Ability to multitask and prioritize tasks efficiently.

· Proficiency in office software (MS Office Suite, etc.).

· Experience in a receptionist or front office role is preferred.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person