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Front office executive

Hotel royal residency by whitestone suites

1 - 3 years

1 - 2 Lacs

Cochin

Posted:1 week ago| Platform: GlassDoor logo

Apply

Skills Required

data reports word excel software communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Handle all incoming and outgoing correspondence (emails, letters, courier, etc.).
Maintain the reception area, meeting rooms, and common areas in a clean and organized manner.
Maintain visitor logs and issue visitor passes.
Coordinate with various departments for front desk-related activities.
Assist in administrative and clerical duties such as filing, data entry, and document handling.
Manage reports, records, and log book.
Handle inquiries regarding the Room and provide accurate information.

Required Skills and Qualifications:

Proven experience as a front desk executive, receptionist, or similar role.
Proficiency in MS Office (Word and Excel )and hotel software ORTEZ
Excellent verbal and written communication skills.
Strong interpersonal and organizational skills.
Presentable and professional appearance.
Ability to multitask and work in a fast-paced environment.
Customer service orientation and attention to detail.

Education and Experience:

Minimum qualification: High School Diploma or equivalent; a degree in Administration or Hospitality is a plus.
1–3 years of relevant experience preferred.

Job Type: Full-time

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

Commuter assistance
Food provided

Schedule:

Morning shift
Night shift
Rotational shift

Supplemental Pay:

Yearly bonus

Work Location: In person

Application Deadline: 20/07/2025

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Hotel royal residency by whitestone suites

Iswarya Health Pvt Ltd

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Front office executive