Hotel royal residency by whitestone suites

6 Job openings at Hotel royal residency by whitestone suites
Front office executive Kochi, Kerala 3 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls. Handle all incoming and outgoing correspondence (emails, letters, courier, etc.). Maintain the reception area, meeting rooms, and common areas in a clean and organized manner. Maintain visitor logs and issue visitor passes. Coordinate with various departments for front desk-related activities. Assist in administrative and clerical duties such as filing, data entry, and document handling. Manage reports, records, and log book. Handle inquiries regarding the Room and provide accurate information. Required Skills and Qualifications: Proven experience as a front desk executive, receptionist, or similar role. Proficiency in MS Office (Word and Excel )and hotel software ORTEZ Excellent verbal and written communication skills. Strong interpersonal and organizational skills. Presentable and professional appearance. Ability to multitask and work in a fast-paced environment. Customer service orientation and attention to detail. Education and Experience: Minimum qualification: High School Diploma or equivalent; a degree in Administration or Hospitality is a plus. 1–3 years of relevant experience preferred. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 20/07/2025

Front office executive Cochin 1 - 3 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls. Handle all incoming and outgoing correspondence (emails, letters, courier, etc.). Maintain the reception area, meeting rooms, and common areas in a clean and organized manner. Maintain visitor logs and issue visitor passes. Coordinate with various departments for front desk-related activities. Assist in administrative and clerical duties such as filing, data entry, and document handling. Manage reports, records, and log book. Handle inquiries regarding the Room and provide accurate information. Required Skills and Qualifications: Proven experience as a front desk executive, receptionist, or similar role. Proficiency in MS Office (Word and Excel )and hotel software ORTEZ Excellent verbal and written communication skills. Strong interpersonal and organizational skills. Presentable and professional appearance. Ability to multitask and work in a fast-paced environment. Customer service orientation and attention to detail. Education and Experience: Minimum qualification: High School Diploma or equivalent; a degree in Administration or Hospitality is a plus. 1–3 years of relevant experience preferred. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Schedule: Morning shift Night shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 20/07/2025

Front office executive male/ female kochi, kerala 3 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls. Handle all incoming and outgoing correspondence (emails, letters, courier, etc.). Maintain the reception area, meeting rooms, and common areas in a clean and organized manner. Maintain visitor logs and issue visitor passes. Coordinate with various departments for front desk-related activities. Assist in administrative and clerical duties such as filing, data entry, and document handling. Manage reports, records, and log book. Handle inquiries regarding the Room and provide accurate information. Required Skills and Qualifications: Proven experience as a front desk executive, receptionist, or similar role. Proficiency in MS Office (Word and Excel )and hotel software ORTEZ Excellent verbal and written communication skills. Strong interpersonal and organizational skills. Presentable and professional appearance. Ability to multitask and work in a fast-paced environment. Customer service orientation and attention to detail. Education and Experience: Minimum qualification: High School Diploma or equivalent; a degree in Administration or Hospitality is a plus. 1–3 years of relevant experience preferred. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Work Location: In person Application Deadline: 10/08/2025

Front Office Executive (Receptionist) kakkad, kochi, kerala 2 years INR 1.04472 - 0.00768 Lacs P.A. On-site Full Time

Key Responsibilities: Guest Handling: Welcome and greet guests in a warm and professional manner. Handle check-in and check-out processes efficiently. Provide accurate information about hotel facilities, services, and local attractions. Reservation Management: Handle room reservations through calls, emails, and online portals. Coordinate with the sales and housekeeping teams for room availability and guest requirements. Front Desk Operations: Maintain guest records and ensure proper documentation of ID proofs. Manage billing, payment collection, and maintain cash transactions properly. Ensure front desk area is clean, organized, and presentable at all times. Shift Duties: Must be willing to work rotation shifts (morning, evening, and night). Night duty on a rotational basis as per management schedule. Maintain proper handover reports during shift change. Guest Complaint Handling: Address and resolve guest complaints promptly and professionally. Escalate unresolved issues to the Front Office Manager or General Manager. Communication & Coordination: Coordinate with other departments such as housekeeping, maintenance, and F&B for smooth guest service. Maintain clear communication logs and daily reports. Sales & Upselling: Promote hotel services, room upgrades, and packages to maximize revenue. Participate in incentive programs for upselling and performance. Requirements: Gender: Male (mandatory – due to night shift rotation) Education: Minimum +2 / Diploma / Graduate Experience: 1–2 years of experience in hotel front office preferred (Freshers may also apply) Skills: Good communication (English, Hindi, Malayalam preferred) Basic computer knowledge (MS Office, PMS software) Pleasant personality, customer-focused attitude Working Hours & Shifts: Rotation Shifts: Morning / Evening / Night Weekly Off: 1 day Monthly Leave: As per company policy (e.g., 4 days/month) Salary & Benefits: Salary: As per experience (Fixed monthly salary) Incentives: Based on upselling, guest feedback, and performance Other Benefits: Duty meal provided Uniform provided Provident Fund & ESI (if applicable) Overtime benefits as per management policy Job Type: Full-time Pay: ₹8,706.64 - ₹20,000.00 per month Benefits: Commuter assistance Food provided Paid time off Work Location: In person

Front office executive male/ female cochin 1 - 3 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls. Handle all incoming and outgoing correspondence (emails, letters, courier, etc.). Maintain the reception area, meeting rooms, and common areas in a clean and organized manner. Maintain visitor logs and issue visitor passes. Coordinate with various departments for front desk-related activities. Assist in administrative and clerical duties such as filing, data entry, and document handling. Manage reports, records, and log book. Handle inquiries regarding the Room and provide accurate information. Required Skills and Qualifications: Proven experience as a front desk executive, receptionist, or similar role. Proficiency in MS Office (Word and Excel )and hotel software ORTEZ Excellent verbal and written communication skills. Strong interpersonal and organizational skills. Presentable and professional appearance. Ability to multitask and work in a fast-paced environment. Customer service orientation and attention to detail. Education and Experience: Minimum qualification: High School Diploma or equivalent; a degree in Administration or Hospitality is a plus. 1–3 years of relevant experience preferred. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Food provided Work Location: In person Application Deadline: 10/08/2025

Front Office Executive (Receptionist) india 1 years INR 1.04472 - 2.4 Lacs P.A. On-site Full Time

Key Responsibilities: Guest Handling: Welcome and greet guests in a warm and professional manner. Handle check-in and check-out processes efficiently. Provide accurate information about hotel facilities, services, and local attractions. Reservation Management: Handle room reservations through calls, emails, and online portals. Coordinate with the sales and housekeeping teams for room availability and guest requirements. Front Desk Operations: Maintain guest records and ensure proper documentation of ID proofs. Manage billing, payment collection, and maintain cash transactions properly. Ensure front desk area is clean, organized, and presentable at all times. Shift Duties: Must be willing to work rotation shifts (morning, evening, and night). Night duty on a rotational basis as per management schedule. Maintain proper handover reports during shift change. Guest Complaint Handling: Address and resolve guest complaints promptly and professionally. Escalate unresolved issues to the Front Office Manager or General Manager. Communication & Coordination: Coordinate with other departments such as housekeeping, maintenance, and F&B for smooth guest service. Maintain clear communication logs and daily reports. Sales & Upselling: Promote hotel services, room upgrades, and packages to maximize revenue. Participate in incentive programs for upselling and performance. Requirements: Gender: Male (mandatory – due to night shift rotation) Education: Minimum +2 / Diploma / Graduate Experience: 1–2 years of experience in hotel front office preferred (Freshers may also apply) Skills: Good communication (English, Hindi, Malayalam preferred) Basic computer knowledge (MS Office, PMS software) Pleasant personality, customer-focused attitude Working Hours & Shifts: Rotation Shifts: Morning / Evening / Night Weekly Off: 1 day Monthly Leave: As per company policy (e.g., 4 days/month) Salary & Benefits: Salary: As per experience (Fixed monthly salary) Incentives: Based on upselling, guest feedback, and performance Other Benefits: Duty meal provided Uniform provided Provident Fund & ESI (if applicable) Overtime benefits as per management policy Job Type: Full-time Pay: ₹8,706.64 - ₹20,000.00 per month Benefits: Commuter assistance Food provided Paid time off Work Location: In person