Front Office Executive For Real Estate Firm

Expertiz

0 - 4 years

0 - 4 Lacs

Chennai Tamil Nadu India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Sales Hospitality relationship skills Call Management Customer Needs Management

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a welcoming and adaptable Front Office Executive to be the first point of contact for our real estate firm. This role is crucial for creating a positive impression, efficiently managing communications, and supporting our clients with a high level of professionalism and self-control.

Key Responsibilities:

Guest Welcome:
Warmly welcome and greet all guests and visitors to the real estate firm, ensuring a professional and hospitable first impression.
Call Management:
Efficiently handle all incoming and outbound telephone calls, directing them appropriately, taking messages, and providing information as required.
Customer Needs Management:
Demonstrate adaptability in coping with the diversity of customers and their unique needs, ensuring a tailored and positive experience.
Complaint Handling:
Exhibit self-control and professionalism in handling any complaints or challenging situations, striving for satisfactory resolutions.

Required Skills:

Strong
team working
abilities, fostering a collaborative office environment.
Proficiency in using the
Windows environment
for daily tasks and record keeping.
Possess basic
sales ability
to support client inquiries and direct leads.
Demonstrates strong
hospitality
and a customer-focused approach.
High
adaptability
to cater to diverse customer needs and situations.
Exceptional
self-control
and composure, particularly when addressing complaints.
Good
relationship skills
to build rapport with clients and colleagues.

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