Front Office Executive (Female)

A Front Office Executive in Sales typically handles a variety of tasks that support both customer interaction and the sales process. Here's a general job description for the role:

Job Title: Front Office Executive – Sales

Job Overview: The Front Office Executive in Sales serves as the first point of contact for customers, visitors, and potential clients. This role is focused on ensuring a smooth and professional customer experience, supporting the sales team, and helping to drive the sales process forward.

Key Responsibilities:

• Customer Interaction:
• Greet and welcome clients or visitors in a professional and friendly manner.
• Handle incoming calls, answer inquiries, and direct clients to the appropriate departments or team members.
• Address customer queries, provide information about products or services, and ensure high customer satisfaction.
• Administrative Support:
• Assist the sales team by maintaining and organizing sales data and documentation.
• Schedule appointments or meetings for the sales team and ensure smooth follow-up.
• Prepare presentations, reports, and sales materials as needed.
• Handle client communications (emails, phone calls, etc.) in a timely manner.
• Sales Support:
• Assist in the preparation of sales orders, quotations, and contracts.
• Coordinate with the sales team to process customer orders and ensure delivery timelines.
• Monitor sales performance and track progress against targets.
• Office Management:
• Maintain the cleanliness and organization of the front office area.
• Ensure that office supplies are stocked and assist with managing inventory.
• Handle customer complaints or concerns, resolving issues in a professional and efficient manner.
• Data Entry & Record Keeping:
• Input sales data into CRM or database systems.
• Maintain accurate records of sales interactions, customer information, and follow-ups.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person