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VIVO Kerala
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Front Office Executive (Female)

Front Office Executive (Female)

VIVO Kerala

1 - 5 years

0 Lacs

kozhikode kerala

Posted:1 week ago| Platform: Shine logo

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Skills Required

strong communication skills people management skills time management skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Receptionist at our company, your role will involve handling customer inquiries and providing excellent service. Your responsibilities will include: - Having experience in handling other brand services or customers - Demonstrating the ability to work effectively as part of a team - Utilizing strong communication skills - Possessing excellent people and time management skills - Answering customer phone calls in accordance with company quality standards - Conducting follow-up calls with customers for part-booked cases and open calls - Coordinating with Inventory and other Service Centers for spare parts - Adhering to the company's processes and procedures related to front office operations - Ensuring the provision of refreshment items to customers Qualifications required for this role include: - Minimum of a +2 or Diploma qualification - More than 1 year of experience in the mobile service field or a relevant area Furthermore, our company offers benefits such as health insurance and a provident fund. The work schedule is during the day, and there are additional incentives such as performance bonuses and yearly bonuses. The work location is in person.,

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Front Office Executive (Female)