Front Office Executive (Female Candidate)

The Summary of Hotel It is a modern 4-star property offering a blend of contemporary comfort and traditional Indian aesthetics, inspired by the founder’s travels across southern India. It features 62 well-equipped rooms across various categories, an in-house restaurant serving authentic regional cuisine. Located close to key business hubs like NESCO and Oberoi Mall, the hotel is well-suited for both business and leisure travelers. Job Title: Front Office Executive (Female Candidate is required) Location: Goregaon East, Mumbai Salary: ₹20,000 – ₹25,000 per month Shift Type: Day Shift Duty Hours: 10 hours per day Weekly Off: 1 weekly off as per standard Job Summary: We are seeking a professional and customer-focused Front Office Executive to manage our front desk operations and be the first point of contact for our guests. The ideal candidate should have a pleasant personality, excellent communication skills, and a passion for hospitality. Key Responsibilities: Greet and welcome guests in a warm and professional manner Handle guest check-ins and check-outs efficiently Manage bookings, reservations, and cancellations using the hotel’s property management system Address guest inquiries, requests, and complaints promptly and professionally Coordinate with housekeeping and other departments to ensure seamless service Maintain accurate records of room availability, guest accounts, and payments Ensure the front desk and reception area is clean and well-organized Follow hotel policies, security protocols, and standard operating procedures Requirements: Minimum 1 year of experience in a similar role Proficiency in English preferred Working knowledge of MS Office and hotel management software (e.g., IDS, Opera) is a plus Strong interpersonal and multitasking skills Well-groomed and presentable appearance Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Schedule: Day shift Experience: front office: 1 year (Required) Work Location: In person