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Front Office Executive

2 - 4 years

2 - 4 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Greet and assist patients and visitors courteously at the front desk
  • Register patients and collect accurate personal and medical information
  • Schedule and manage patient appointments in coordination with doctors and departments
  • Guide patients on hospital processes, billing, and available services
  • Handle incoming calls, emails, and messages promptly and professionally
  • Manage patient files, records, and documentation as per hospital protocol
  • Coordinate with departments such as billing, pharmacy, diagnostics, and nursing
  • Ensure cleanliness and orderliness of the reception and waiting areas
  • Escalate patient complaints or concerns to the appropriate authority
  • Maintain confidentiality of patient information at all times
  • Call at 7496956259 or mail at neha.sharma@eyeqindia.com

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