Job Description: Front Office Executive. Bakson Group is well equipped to provide a high quality of personalized care for all your health and medical requirements. We are seeking a friendly and organized Receptionist to join our homeopathic medical clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth flow of operations at the front desk. If you have a passion for holistic health and wellness, and enjoy working in a patient-focused environment, we encourage you to apply. Key Responsibilities: Greet and Welcome Patients: Warmly welcome patients and visitors upon arrival. Provide information about the clinic's services and answer initial inquiries. Manage Appointments: Schedule, reschedule, and confirm patient appointments. Maintain an organized appointment calendar for practitioners. Handle Communications: Answer and direct incoming phone calls professionally. Respond to emails and messages in a timely manner. Patient Records Management: Register new patients and update existing patient information. Ensure confidentiality and security of patient data in compliance with HIPAA regulations. Billing and Payments: Process patient payments and provide receipts. Assist with insurance claims and billing inquiries as needed. Administrative Support: Assist practitioners with administrative tasks. Order office supplies and maintain inventory. Maintain Reception Area: Keep the front desk and waiting area clean and organized. Display informational brochures and maintain a welcoming environment. Qualifications: Minimum Graduation or equivalent diploma required. Additional certification in office administration is a plus. Experience: Minimum of 1-2 years of experience as a receptionist or in a customer service. Freshers with good communications skills can also apply for this position. Experience in a medical or wellness setting is preferred. Skills: Good communication skills. (English mandatory) Proficient in Microsoft. (Word, Excel, Outlook) Familiarity with scheduling and medical record software. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. High level of professionalism and empathy. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Internet reimbursement Provident Fund Work Location: In person
Job Description: Front Office Executive. Bakson Group is well equipped to provide a high quality of personalized care for all your health and medical requirements. We are seeking a friendly and organized Receptionist to join our homeopathic medical clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth flow of operations at the front desk. If you have a passion for holistic health and wellness, and enjoy working in a patient-focused environment, we encourage you to apply. Key Responsibilities: Greet and Welcome Patients: Warmly welcome patients and visitors upon arrival. Provide information about the clinic's services and answer initial inquiries. Manage Appointments: Schedule, reschedule, and confirm patient appointments. Maintain an organized appointment calendar for practitioners. Handle Communications: Answer and direct incoming phone calls professionally. Respond to emails and messages in a timely manner. Patient Records Management: Register new patients and update existing patient information. Ensure confidentiality and security of patient data in compliance with HIPAA regulations. Billing and Payments: Process patient payments and provide receipts. Assist with insurance claims and billing inquiries as needed. Administrative Support: Assist practitioners with administrative tasks. Order office supplies and maintain inventory. Maintain Reception Area: Keep the front desk and waiting area clean and organized. Display informational brochures and maintain a welcoming environment. Qualifications: Minimum Graduation or equivalent diploma required. Additional certification in office administration is a plus. Experience: Minimum of 1-2 years of experience as a receptionist or in a customer service. Freshers with good communications skills can also apply for this position. Experience in a medical or wellness setting is preferred. Skills: Good communication skills. (English mandatory) Proficient in Microsoft. (Word, Excel, Outlook) Familiarity with scheduling and medical record software. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. High level of professionalism and empathy. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Internet reimbursement Provident Fund Work Location: In person