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Dayal Eye Centre
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Front Office Executive

Front Office Executive

Dayal Eye Centre

1 years

2 - 3 Lacs

Gurgaon

Posted:19 hours ago| Platform: GlassDoor logo

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Skills Required

processing schedule compliance payments billing healthcare coordination support

Work Mode

On-site

Job Type

Full Time

Job Description

Greet and welcome patients and visitors in a professional and friendly manner.
Ensure the reception area is tidy and presentable at all times.
Register new patients and update existing patient information.
Handle patient inquiries and provide information about services, procedures, and policies.
Assist patients with filling out forms and processing their information accurately.
Schedule and manage patient appointments, ensuring optimal use of the hospital's time and resources.
Confirm and remind patients of upcoming appointments via phone or email.
Answer and direct phone calls to the appropriate departments.
Handle incoming and outgoing mail and deliveries.
Maintain and manage patient records, ensuring confidentiality and compliance with health regulations.
Process patient payments and issue receipts.
Assist with billing inquiries and coordinate with the billing department as necessary.
Act as a liaison between patients and medical staff.
Communicate effectively with doctors, nurses, and other healthcare professionals to ensure seamless patient care.
Assist in the coordination of hospital events and activities.
Support the administrative team with various tasks as needed.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

Rotational shift

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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