Front Office Executive cum Admin

Job Description

Job Description (JD) for a Front Office Executive: Job Title: Front Office Executive Job Location: Mayapuri , Delhi Job Type: Full-time Department: Administration / Operations Job Summary: We are looking for a friendly, organized, and professional Front Office Executive to serve as the first point of contact for our company. The role requires excellent communication skills, a warm demeanor, and the ability to handle administrative tasks with accuracy and efficiency. The Front Office Executive will be responsible for greeting visitors, managing calls, handling appointments, and performing other administrative duties as required. Key Responsibilities: Reception Duties: Greet and assist visitors, clients, and employees with a positive and welcoming attitude. Direct visitors to the appropriate person or department. Maintain a clean and professional front office area. Ensure guest sign-in and security protocols are followed. Call Management: Answer and direct incoming calls promptly and professionally. Take messages when necessary and ensure timely delivery to the relevant department. Handle inquiries and provide basic information about the company and its services. Administrative Support: Schedule appointments, meetings, and conference room bookings. Coordinate office supplies and ensure proper stock levels. Organize and maintain office files, both electronic and physical. Handle incoming and outgoing mail and courier services. Customer Service: Provide assistance to employees, clients, and customers with inquiries and requests. Assist in resolving any customer concerns or complaints in a timely manner. Office Coordination: Support the office management team in general administrative functions. Assist in the coordination of office events and activities. Maintain office records and help prepare reports as needed. Required Qualifications: Education: High school diploma or equivalent (Bachelor’s degree is a plus). Experience: 2-4 years of experience in a front office, reception, or customer-facing role is preferred. Skills: Strong verbal and written communication skills. Ability to multitask and prioritize effectively. Professional phone etiquette. Proficiency in MS Office Suite (Word, Excel, Outlook). Strong organizational skills and attention to detail. Ability to work in a fast-paced environment and handle challenging situations calmly. Desired Attributes: Customer-focused with a polite and professional attitude. Friendly, approachable, and team-oriented. Strong problem-solving abilities. Punctual and reliable with a high degree of professionalism. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person