Front Office Executive

**Job Description:** **Role Overview:** As a Front Office Associate at CHIREC International School, you will serve as the first point of contact for parents, students, staff, and visitors. Your role involves managing front desk operations, providing high-quality customer service, handling inquiries, and supporting the administrative functions of the school. Your excellent communication skills, cultural sensitivity, and professional demeanor are essential in maintaining the school's international environment. **Key Responsibilities:** - Welcome and assist parents, students, staff, and visitors in a warm, professional, and efficient manner. - Answer incoming phone calls and emails; provide accurate information or route inquiries to appropriate departments. - Maintain a tidy and organized reception area reflecting the school's professional image. - Manage visitor sign-ins, issue visitor passes, and ensure adherence to school security protocols. - Assist with daily administrative tasks such as filing, document preparation, photocopying, and data entry. - Support the admissions team with inquiries, applications, and scheduling of school tours. - Maintain student and parent contact records in the school management system. - Coordinate meeting schedules, appointments, and room bookings. - Disseminate important school announcements and circulars to parents and staff as required. - Handle courier services, mail distribution, and correspondence. - Liaise with other departments to ensure smooth communication and efficient workflow. - Assist in organizing school events, parent-teacher meetings, and official functions. - Coordinate logistics for visitors, such as refreshments and room arrangements. **Qualifications Required:** - Bachelor's degree (preferred) or equivalent qualification. - Minimum 12 years of experience in front office or administrative roles; experience in a school or educational institution is an advantage. - Excellent communication and interpersonal skills in English (additional languages are a plus). - Proficiency in MS Office (Word, Excel, Outlook) and school management systems. - Strong organizational and multitasking abilities. - Professional appearance and courteous attitude. - Ability to handle confidential information with discretion. - Cultural sensitivity and adaptability to work in a diverse, international community. **Additional Details of the Company (if present):** CHIREC International School, founded in 1989, is a leading K-12 school in Hyderabad, India, offering the International Baccalaureate Diploma Programme (IBDP), Cambridge International Examinations (CIE), and Central Board of Secondary Education (CBSE) curriculum. As a valued member of the Cognita global group, CHIREC is known for its exceptional quality of education and commitment to nurturing students" innate potential to excel in academics and co-curricular activities. The school aims to develop open-minded, ethical, and caring individuals who can set and exceed goals.,