Front Office Executive/ Admin Staff

Cipla

2 - 5 years

3 - 6 Lacs

mumbai

Posted:2 weeks ago| Platform:

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Skills Required

office administration front desk receptionist activities visitor management office management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Role Overview:

The Front Desk Executive/Admin Staff will be the first point of contact for patients and visitors at the Lung Diagnostics Center. This role involves managing front desk operations, ensuring smooth patient registration, handling administrative tasks, and providing excellent customer service.

Key Responsibilities:

Greet and assist patients and visitors in a professional and courteous manner.
Manage patient registration, appointment scheduling, and maintain accurate records.
Handle incoming calls, respond to inquiries, and direct calls to appropriate departments.
Coordinate with diagnostic and clinical teams for patient flow and report delivery.
Maintain front desk area and ensure compliance with hygiene and safety standards.
Manage billing, payment collection, and basic cash handling.
Assist in administrative tasks such as filing, data entry, and inventory management.
Ensure confidentiality of patient information and adherence to data protection policies.

Qualifications & Skills:

Minimum qualification: Graduate (any discipline).
Prior experience in healthcare or diagnostic center preferred.
Strong communication and interpersonal skills.
Proficiency in MS Office and basic computer applications.
Ability to multitask and work in a fast-paced environment.
Customer service orientation and attention to detail.

Work Schedule:

Full-time
6 working days
1 rotational day leave

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