Front Office cum IP Billing

The Front Office & IP Billing Executive plays a dual role of welcoming and guiding patients at the front desk and managing all billing activities related to in-patient (IP) admissions. This position requires strong communication, coordination, and technical skills to ensure seamless patient service and accurate billing.

Key Responsibilities:Front Office Duties:

• Greet and assist patients, attendants, and visitors in a professional and courteous manner.
• Register new patients and update existing records in the Hospital Information System (HIS).
• Coordinate with departments for patient appointments, admissions, and service queries.
• Handle phone calls, inquiries, and patient complaints efficiently.
• Manage patient admission and discharge formalities in coordination with the ward and nursing team.
• Maintain front office cleanliness and ensure a welcoming environment.

IP Billing Duties:

• Generate provisional and final bills for in-patient services.
• Post charges for services, procedures, pharmacy, diagnostics, nursing, and room rent into the billing system.
• Monitor daily billing entries and update patient account ledgers.
• Coordinate with consultants, nurses, and departments to ensure all charges are captured before discharge.
• Handle insurance and TPA (Third Party Administrator) billing documentation, approvals, and queries.
• Collect payments (cash/card/UPI/insurance) and issue receipts.
• Prepare daily billing reports and hand them over to the accounts department.
• Maintain records of billing audits and support in resolving billing disputes or queries.

Qualifications:

• Minimum: Graduate in Commerce, Business Administration, or any related field
• Preferred: Diploma in Hospital Administration / Health Care Management
• Experience: 1–3 years in front office or billing role in a hospital or healthcare setup
• Familiarity with Hospital Information Systems (HIS) and EMR preferred

Skills Required:

• Excellent communication and interpersonal skills
• Basic accounting and billing knowledge
• Strong data entry and typing accuracy
• Good understanding of hospital billing workflow (procedures, diagnostics, IP package billing, TPA/insurance flow)
• Customer service mindset and ability to handle pressure
• Proficiency in MS Office and billing software

Desirable Attributes:

• Knowledge of TPA insurance procedures and medical terminology
• Experience in NABH/JCI-accredited hospital
• Willingness to work in rotational shifts, including weekends and holidays

Interview Details:

Location: Oxford Corporate Office

Address: No. 23, 1st Floor, Bypass Service Road, SRR Nagar, Nolambur Phase II, Nolambur, Mogappair, Chennai, Tamil Nadu – 600037

Interview Timing: 11:00 AM to 4:00 PM

Date : 11.07.2025 to 30.08.2025

Direct Walk in Interview Only

We look forward to meeting you.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person