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Oakwood
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Front Office Associate

Front Office Associate

Oakwood

0 years

0 Lacs

pune maharashtra india

Posted:7 hours ago| Platform:

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Skills Required

reliability service communication certification management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Oakwood, the pioneer of the serviced apartments concept, is dedicated to creating memorable stays by combining established standards and reliability. We strive to make every guest feel at home while providing experiences that extend beyond mere accommodation. Our commitment is to deliver high-quality service, ensuring that our guests' experiences remain lasting and exceptional.

Role Description

This is a full-time, on-site role for a Front Office Associate located in Pune. The Front Office Associate will be responsible for handling phone calls with proper etiquette, performing receptionist duties, assisting with check-ins, and providing exceptional customer service. Daily tasks will also include effective communication with guests and ensuring a smooth and welcoming front desk experience.

Qualifications

Proficiency in Phone Etiquette and Receptionist Duties
Strong Customer Service and Check-in skills
Excellent Communication skills
Ability to work independently and manage front desk operations efficiently
Experience in the hospitality industry is a plus
Relevant education or certification in hospitality management or a related field is preferred

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Front Office Associate