Front Office Associate

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Role Overview: As a team member, your main responsibilities will include checking in/checking out guests, managing invoices, collecting guest feedback, handling customer queries, and managing cash transactions. Key Responsibilities: - Check in and check out guests efficiently and accurately - Manage and process invoices for guest services - Gather and analyze guest feedback to improve customer satisfaction - Address and resolve customer queries in a timely and professional manner - Handle cash transactions securely and follow proper procedures Qualifications Required: - Prior experience in a similar role preferred - Strong communication and customer service skills - Ability to multitask and work efficiently in a fast-paced environment - Basic knowledge of cash handling procedures (Note: No additional details of the company were provided in the job description),

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