Front Office Associate

Role Overview: As a Front Desk Executive, your main responsibility will be to greet and welcome guests arriving at the office. You will be required to direct visitors to the appropriate person and office. Additionally, you will need to handle incoming phone calls, ensuring they are answered promptly and directed to the correct recipient. Your role will involve maintaining a tidy front desk area, providing timely and accurate customer service, and addressing any complaints or specific customer requests that may arise. It is essential to troubleshoot emergencies, monitor stock levels, order office supplies, and ensure proper mail distribution. Compliance with company policies and security requirements is crucial for this role, with IDS being a mandatory requirement. Key Responsibilities: - Greet and welcome office guests - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Maintain a tidy front desk area - Provide timely and accurate customer service - Handle complaints and specific customer requests - Troubleshoot emergencies - Monitor stock levels and order office supplies - Ensure proper mail distribution - Ensure compliance with company policies and security requirements - IDS compliance is mandatory Qualifications Required: - Diploma preferred - Minimum 3 years of experience in a hotel setting required - Proficiency in English and Hindi is necessary Please note that the job type is full-time and permanent, with a rotational shift schedule. The work location is in person, and the expected start date is 06/10/2025.,