Front Office Associate

0 years

1 - 2 Lacs

Posted:14 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Visitor and customer service:-

  • Greet and welcome guests and clients in a professional and friendly manner.
  • Answer incoming phone calls and direct them to the appropriate person or department.
  • Handle customer inquiries, complaints, and requests.
  • Provide information about the company, services, and local attractions.

Administrative and operational duties:-

  • Manage the reception and waiting area to keep it clean and organized.
  • Schedule appointments, meetings, and events.
  • Handle incoming and outgoing mail and packages.
  • Perform data entry, filing, and document preparation.
  • Maintain visitor logs and issue visitor badges.
  • Monitor and order office supplies.

Front desk and guest relations :-

  • Manage check-in and check-out processes for guests.
  • Handle reservations and cancellations.
  • Collect payments and settle bills.
  • Manage guest accounts and maintain up-to-date hotel records.
  • Coordinate with other departments to ensure a smooth guest experience.

Job Types: Full-time, Permanent

Pay: ₹8,586.70 - ₹18,998.18 per month

Work Location: In person

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