We are looking for a polite, organized, and customer-friendly Front Office Associate to join our laptop service company. The ideal candidate will be the first point of contact for customers, responsible for receiving laptops, registering complaints, coordinating with technicians, and maintaining customer communication. Key Responsibilities Greet and assist walk-in customers and handle inquiries Create and manage job sheets/service orders Coordinate between customers and technical team Make reminder calls for follow-ups, delivery, and updates Handle billing, receipts, and basic documentation Maintain a clean and organized front desk Basic Software Installation, parts replacement if possible Required Skills Good communication skills (English/Tamil) Basic computer knowledge (Microsoft Office, email, printing) Ability to handle customer interactions professionally Organized and detail-oriented Ability to multitask and work under pressure Qualifications Minimum 12th pass; Diploma, Graduation preferred Experience in customer service/reception is a plus. Benefits Training provided Friendly work environment Job Type: Full-time Pay: ₹10,000.00 - ₹16,000.00 per month Work Location: In person
We are looking for a polite, organized, and customer-friendly Front Office Associate to join our laptop service company. The ideal candidate will be the first point of contact for customers, responsible for receiving laptops, registering complaints, coordinating with technicians, and maintaining customer communication. Key Responsibilities Greet and assist walk-in customers and handle inquiries Create and manage job sheets/service orders Coordinate between customers and technical team Make reminder calls for follow-ups, delivery, and updates Handle billing, receipts, and basic documentation Maintain a clean and organized front desk Basic Software Installation, parts replacement if possible Required Skills Good communication skills (English/Tamil) Basic computer knowledge (Microsoft Office, email, printing) Ability to handle customer interactions professionally Organized and detail-oriented Ability to multitask and work under pressure Qualifications Minimum 12th pass; Diploma, Graduation preferred Experience in customer service/reception is a plus. Benefits Training provided Friendly work environment Job Type: Full-time Pay: ₹10,000.00 - ₹16,000.00 per month Work Location: In person