The Front Office Assistant plays a crucial role in providing exceptional customer service to guests, handling their inquiries, and ensuring efficient operations at the hotel's front desk. This position requires a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. Key Responsibilities: Guest Reception: Warmly welcome guests upon arrival and assist with check-in procedures. Provide information about hotel amenities, services, and local attractions. Handle guest inquiries, requests, and complaints professionally and promptly. Reservation Management: Assist guests with making, modifying, and canceling room reservations. Maintain accurate records of room availability and guest accounts. Coordinate with other hotel departments to ensure guests' special requests are fulfilled. Front Desk Operations: Answer phone calls and respond to emails in a courteous and timely manner. Process guest payments, including cash, credit card, and other forms of payment. Maintain cleanliness and organization at the front desk area. Administrative Support: Assist with administrative tasks such as filing, data entry, and photocopying. Prepare daily reports, including occupancy rates and revenue summaries. Collaborate with other team members to ensure efficient workflow. Safety and Security: Follow hotel procedures for ensuring the safety and security of guests and their belongings. Handle emergency situations calmly and according to established protocols. Report any suspicious activities or incidents to the appropriate authorities. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid time off Schedule: Rotational shift Work Location: In person

The Front Office Associate is responsible for providing exceptional guest service at the reception desk, ensuring smooth check-in and check-out procedures, handling guest inquiries, and maintaining the front office's overall operational efficiency and professional appearance. Key Responsibilities: Guest Handling: Welcome guests with a warm and professional attitude. Perform check-in and check-out procedures efficiently. Handle guest requests, concerns, and complaints promptly and courteously. Provide accurate information about hotel facilities, services, and local attractions. Reservation & Registration: Manage room reservations (walk-ins, online, or via phone). Maintain accurate guest records and update the hotel management system accordingly. Communication & Coordination: Coordinate with housekeeping and other departments to ensure room readiness. Relay messages and information accurately between departments and to guests. Cashiering & Billing: Handle cash and card transactions, generate invoices, and maintain billing records. Ensure proper accounting and cash handling procedures. Safety & Compliance: Follow all safety and security procedures. Ensure guest data is handled confidentially and per hotel policies. Administrative Support: Maintain cleanliness and organization at the front desk. Prepare daily reports and assist in shift handovers. Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Food provided Paid time off Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

The Front Office Associate is responsible for providing exceptional guest service at the reception desk, ensuring smooth check-in and check-out procedures, handling guest inquiries, and maintaining the front office's overall operational efficiency and professional appearance. Key Responsibilities: Guest Handling: Welcome guests with a warm and professional attitude. Perform check-in and check-out procedures efficiently. Handle guest requests, concerns, and complaints promptly and courteously. Provide accurate information about hotel facilities, services, and local attractions. Reservation & Registration: Manage room reservations (walk-ins, online, or via phone). Maintain accurate guest records and update the hotel management system accordingly. Communication & Coordination: Coordinate with housekeeping and other departments to ensure room readiness. Relay messages and information accurately between departments and to guests. Cashiering & Billing: Handle cash and card transactions, generate invoices, and maintain billing records. Ensure proper accounting and cash handling procedures. Safety & Compliance: Follow all safety and security procedures. Ensure guest data is handled confidentially and per hotel policies. Administrative Support: Maintain cleanliness and organization at the front desk. Prepare daily reports and assist in shift handovers. Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Food provided Paid time off Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

As a Room Attendant, your main responsibility will be to ensure a comfortable and pleasant stay for our guests. This involves greeting guests warmly and addressing any queries they may have. You will also be in charge of changing bed linens, making beds, and replacing used towels and bathroom amenities like shampoo and soap. In addition, you will be responsible for maintaining the cleanliness of the rooms by sweeping and mopping floors, vacuuming carpets, dusting and polishing furniture, and emptying trash containers and ashtrays. You will also restock beverages and food items in the minibar and clean public areas such as corridors. It will be your duty to report any technical issues and maintenance needs to the appropriate department. You will also need to update the status of guest rooms on the assignment sheet and return and restock the cleaning cart at the end of your shift. This is a Full-time position with benefits including food provided. The schedule will involve rotational shifts, and there is a yearly bonus for employees.,