Front Office Associate

As a Front Desk Agent at our company, your role is crucial in creating unforgettable experiences for our guests right from the moment they arrive. Your main responsibilities include: - Kicking off truly memorable guest experiences with the warmest of welcomes - Acknowledging IHG Rewards Club members and returning guests in person or over the phone - Making the check-in and check-out process feel swift and seamless - Staying one step ahead of our guests" needs to anticipate requests and offer tailored recommendations - Being our guests" trusted contact, helping with everything from bill issues to restaurant recommendations We expect the following from you: - Strong communication skills to effectively address guest concerns and feedback - Excellent problem-solving abilities to turn challenges into opportunities and ensure every guest leaves with great memories - Fluency in the local language is required, while additional language skills are a bonus - Literate and tech-savvy with a good grasp of reading, writing, basic math, and computer skills Joining our team means you'll receive a competitive salary, a full uniform, impressive room discounts, and top-notch training to support your success. We prioritize your well-being through our myWellbeing framework, which focuses on your health, lifestyle, and workplace satisfaction, creating a collaborative environment where you can belong, grow, and make a difference. If you believe you'd be a great fit for this role, even if you don't meet every single requirement, we encourage you to hit the "Apply" button and start your journey with us today.,