need to know about hotel industry , and have some experience in Housekeeping job Job Type: Full-time Pay: ₹8,086.00 - ₹10,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person

Need hotel experience ,leadership quality Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Need hotel experience ,leadership quality Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Kitchen Helper Hotel Industry Background Job Type: Full-time Pay: ₹7,000.00 - ₹8,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person

Kitchen Helper Hotel Industry Background Job Type: Full-time Pay: ₹7,000.00 - ₹8,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person

Front office Supervisor Hospitality background preferred, leadership quality and problem solving skill experience 3-5 year Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person

Front office Supervisor Hospitality background preferred, leadership quality and problem solving skill experience 3-5 year Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person

Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and efficiently. Handle guest complaints or escalated issues promptly and professionally, ensuring guest satisfaction. Train, coach, and evaluate front office staff to ensure high service standards. Coordinate with other departments (Housekeeping, Maintenance, F&B) to ensure a seamless guest experience. Monitor and maintain front office supplies, equipment, and cleanliness standards. Ensure compliance with hotel policies, procedures, and brand standards. Assist in creating staff schedules and ensure adequate coverage for all shifts. Process cash and credit transactions, prepare daily reports, and assist in financial reconciliation. Support Front Office Manager with administrative tasks and departmental initiatives. Qualifications: High school diploma or equivalent required. Minimum 2 years of front desk or guest services experience in a hotel environment. Prior supervisory or leadership experience strongly preferred. Excellent communication, interpersonal, and organizational skills. Proficient in hotel management software. Ability to handle stressful situations with a calm, problem-solving approach. Job Type: Full-time Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and efficiently. Handle guest complaints or escalated issues promptly and professionally, ensuring guest satisfaction. Train, coach, and evaluate front office staff to ensure high service standards. Coordinate with other departments (Housekeeping, Maintenance, F&B) to ensure a seamless guest experience. Monitor and maintain front office supplies, equipment, and cleanliness standards. Ensure compliance with hotel policies, procedures, and brand standards. Assist in creating staff schedules and ensure adequate coverage for all shifts. Process cash and credit transactions, prepare daily reports, and assist in financial reconciliation. Support Front Office Manager with administrative tasks and departmental initiatives. Qualifications: High school diploma or equivalent required. Minimum 2 years of front desk or guest services experience in a hotel environment. Prior supervisory or leadership experience strongly preferred. Excellent communication, interpersonal, and organizational skills. Proficient in hotel management software. Ability to handle stressful situations with a calm, problem-solving approach. Job Type: Full-time Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

The Hotel Front Office Associate is the first point of contact for guests and plays a pivotal role in creating a welcoming and memorable experience. This role is responsible for handling all aspects of guest check-in and check-out, managing reservations, providing concierge services, and ensuring guest satisfaction throughout their stay. The ideal candidate will possess exceptional customer service skills, a friendly and professional demeanor, and a strong ability to multitask in a fast-paced environment. Key Responsibilities: * Guest Check-in and Check-out: * Warmly greet guests upon arrival, verify reservation details, and efficiently complete the check-in process, including registration, assigning rooms, and issuing room keys. * Process guest payments accurately, handle cash, credit card transactions, and foreign currency exchange, and ensure all billing is correct. * Perform efficient and friendly guest check-out, process final payments, and assist with luggage or transportation needs. * Address any guest concerns or billing discrepancies professionally and resolve them promptly. * Reservations Management: * Handle incoming reservation inquiries via phone, email, and in-person, providing accurate information about room availability, rates, and hotel facilities. * Process new reservations, modifications, and cancellations accurately using the Property Management System (PMS). * Upsell hotel services and facilities where appropriate to enhance the guest experience. * Guest Services and Concierge: * Provide comprehensive information about hotel facilities, services, local attractions, dining options, and transportation. * Assist guests with special requests, such as wake-up calls, taxi bookings, restaurant reservations, and tour arrangements. * Handle guest complaints and challenging situations with empathy and professionalism, striving for immediate resolution or escalating to management when necessary. * Maintain a thorough knowledge of hotel emergency procedures and safety protocols. * Communication and Coordination: * Communicate effectively with other hotel departments (Housekeeping, F&B, Maintenance) to ensure guest requests are fulfilled and operational issues are addressed. * Maintain accurate guest records and update profiles with preferences and important notes. * Answer incoming calls and direct them to the appropriate department or individual. * Handle incoming and outgoing mail, packages, and faxes for guests and the hotel. * Administrative and Operational Support: * Maintain a clean, tidy, and organized front desk and lobby area. * Perform night audit duties if required, ensuring all daily transactions are balanced and reported. * Handle hotel safe deposit box procedures and key control. * Complete daily shift reports and other administrative tasks as assigned. * Adhere to all hotel policies, procedures, and brand standards. Qualifications: * Education: High school diploma or equivalent required. A diploma or degree in Hospitality Management, Tourism, or a related field is highly preferred. * Experience: Previous experience (1-2 years preferred) in a customer service role, preferably in a hotel front office or similar hospitality environment. * Skills: * Exceptional verbal and written communication skills in English and Bengali ( proficiency in Hindi is a plus due to local context). * Proficiency in using Property Management Systems (PMS) like Opera, Fidelio, or similar. * Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook). * Excellent interpersonal and customer service skills with a genuine desire to assist guests. * Ability to handle cash and process financial transactions accurately. * Strong organizational skills and attention to detail. * Ability to multitask and work efficiently under pressure in a fast-paced environment. * Problem-solving abilities and a calm demeanor during difficult situations. * Professional appearance and positive attitude. Working Conditions: * Primarily an indoor office environment within the hotel lobby. * May require extended periods of standing and sitting. * Ability to lift and carry light objects (e.g., guest luggage). * Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as per the hotel's operational needs. Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

The Hotel Front Office Associate is the first point of contact for guests and plays a pivotal role in creating a welcoming and memorable experience. This role is responsible for handling all aspects of guest check-in and check-out, managing reservations, providing concierge services, and ensuring guest satisfaction throughout their stay. The ideal candidate will possess exceptional customer service skills, a friendly and professional demeanor, and a strong ability to multitask in a fast-paced environment. Key Responsibilities: * Guest Check-in and Check-out: * Warmly greet guests upon arrival, verify reservation details, and efficiently complete the check-in process, including registration, assigning rooms, and issuing room keys. * Process guest payments accurately, handle cash, credit card transactions, and foreign currency exchange, and ensure all billing is correct. * Perform efficient and friendly guest check-out, process final payments, and assist with luggage or transportation needs. * Address any guest concerns or billing discrepancies professionally and resolve them promptly. * Reservations Management: * Handle incoming reservation inquiries via phone, email, and in-person, providing accurate information about room availability, rates, and hotel facilities. * Process new reservations, modifications, and cancellations accurately using the Property Management System (PMS). * Upsell hotel services and facilities where appropriate to enhance the guest experience. * Guest Services and Concierge: * Provide comprehensive information about hotel facilities, services, local attractions, dining options, and transportation. * Assist guests with special requests, such as wake-up calls, taxi bookings, restaurant reservations, and tour arrangements. * Handle guest complaints and challenging situations with empathy and professionalism, striving for immediate resolution or escalating to management when necessary. * Maintain a thorough knowledge of hotel emergency procedures and safety protocols. * Communication and Coordination: * Communicate effectively with other hotel departments (Housekeeping, F&B, Maintenance) to ensure guest requests are fulfilled and operational issues are addressed. * Maintain accurate guest records and update profiles with preferences and important notes. * Answer incoming calls and direct them to the appropriate department or individual. * Handle incoming and outgoing mail, packages, and faxes for guests and the hotel. * Administrative and Operational Support: * Maintain a clean, tidy, and organized front desk and lobby area. * Perform night audit duties if required, ensuring all daily transactions are balanced and reported. * Handle hotel safe deposit box procedures and key control. * Complete daily shift reports and other administrative tasks as assigned. * Adhere to all hotel policies, procedures, and brand standards. Qualifications: * Education: High school diploma or equivalent required. A diploma or degree in Hospitality Management, Tourism, or a related field is highly preferred. * Experience: Previous experience (1-2 years preferred) in a customer service role, preferably in a hotel front office or similar hospitality environment. * Skills: * Exceptional verbal and written communication skills in English and Bengali ( proficiency in Hindi is a plus due to local context). * Proficiency in using Property Management Systems (PMS) like Opera, Fidelio, or similar. * Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook). * Excellent interpersonal and customer service skills with a genuine desire to assist guests. * Ability to handle cash and process financial transactions accurately. * Strong organizational skills and attention to detail. * Ability to multitask and work efficiently under pressure in a fast-paced environment. * Problem-solving abilities and a calm demeanor during difficult situations. * Professional appearance and positive attitude. Working Conditions: * Primarily an indoor office environment within the hotel lobby. * May require extended periods of standing and sitting. * Ability to lift and carry light objects (e.g., guest luggage). * Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as per the hotel's operational needs. Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person