need to know about hotel industry , and have some experience in Housekeeping job Job Type: Full-time Pay: ₹8,086.00 - ₹10,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person
Need hotel experience ,leadership quality Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Need hotel experience ,leadership quality Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Kitchen Helper Hotel Industry Background Job Type: Full-time Pay: ₹7,000.00 - ₹8,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person
Kitchen Helper Hotel Industry Background Job Type: Full-time Pay: ₹7,000.00 - ₹8,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person
Front office Supervisor Hospitality background preferred, leadership quality and problem solving skill experience 3-5 year Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person
Front office Supervisor Hospitality background preferred, leadership quality and problem solving skill experience 3-5 year Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Work Location: In person
Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and efficiently. Handle guest complaints or escalated issues promptly and professionally, ensuring guest satisfaction. Train, coach, and evaluate front office staff to ensure high service standards. Coordinate with other departments (Housekeeping, Maintenance, F&B) to ensure a seamless guest experience. Monitor and maintain front office supplies, equipment, and cleanliness standards. Ensure compliance with hotel policies, procedures, and brand standards. Assist in creating staff schedules and ensure adequate coverage for all shifts. Process cash and credit transactions, prepare daily reports, and assist in financial reconciliation. Support Front Office Manager with administrative tasks and departmental initiatives. Qualifications: High school diploma or equivalent required. Minimum 2 years of front desk or guest services experience in a hotel environment. Prior supervisory or leadership experience strongly preferred. Excellent communication, interpersonal, and organizational skills. Proficient in hotel management software. Ability to handle stressful situations with a calm, problem-solving approach. Job Type: Full-time Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Job Summary: We are seeking a highly motivated and customer-focused Front Office Supervisor to oversee daily operations at the front desk. This position plays a key role in ensuring exceptional guest experiences by supervising front desk staff, resolving guest concerns, and maintaining smooth check-in and check-out procedures. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to lead by example in a fast-paced environment. Key Responsibilities: Supervise and support front desk agents, bell staff, and concierge (as applicable). Ensure all front office operations (check-in, check-out, reservations, guest inquiries) are executed smoothly and efficiently. Handle guest complaints or escalated issues promptly and professionally, ensuring guest satisfaction. Train, coach, and evaluate front office staff to ensure high service standards. Coordinate with other departments (Housekeeping, Maintenance, F&B) to ensure a seamless guest experience. Monitor and maintain front office supplies, equipment, and cleanliness standards. Ensure compliance with hotel policies, procedures, and brand standards. Assist in creating staff schedules and ensure adequate coverage for all shifts. Process cash and credit transactions, prepare daily reports, and assist in financial reconciliation. Support Front Office Manager with administrative tasks and departmental initiatives. Qualifications: High school diploma or equivalent required. Minimum 2 years of front desk or guest services experience in a hotel environment. Prior supervisory or leadership experience strongly preferred. Excellent communication, interpersonal, and organizational skills. Proficient in hotel management software. Ability to handle stressful situations with a calm, problem-solving approach. Job Type: Full-time Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
The Hotel Front Office Associate is the first point of contact for guests and plays a pivotal role in creating a welcoming and memorable experience. This role is responsible for handling all aspects of guest check-in and check-out, managing reservations, providing concierge services, and ensuring guest satisfaction throughout their stay. The ideal candidate will possess exceptional customer service skills, a friendly and professional demeanor, and a strong ability to multitask in a fast-paced environment. Key Responsibilities: * Guest Check-in and Check-out: * Warmly greet guests upon arrival, verify reservation details, and efficiently complete the check-in process, including registration, assigning rooms, and issuing room keys. * Process guest payments accurately, handle cash, credit card transactions, and foreign currency exchange, and ensure all billing is correct. * Perform efficient and friendly guest check-out, process final payments, and assist with luggage or transportation needs. * Address any guest concerns or billing discrepancies professionally and resolve them promptly. * Reservations Management: * Handle incoming reservation inquiries via phone, email, and in-person, providing accurate information about room availability, rates, and hotel facilities. * Process new reservations, modifications, and cancellations accurately using the Property Management System (PMS). * Upsell hotel services and facilities where appropriate to enhance the guest experience. * Guest Services and Concierge: * Provide comprehensive information about hotel facilities, services, local attractions, dining options, and transportation. * Assist guests with special requests, such as wake-up calls, taxi bookings, restaurant reservations, and tour arrangements. * Handle guest complaints and challenging situations with empathy and professionalism, striving for immediate resolution or escalating to management when necessary. * Maintain a thorough knowledge of hotel emergency procedures and safety protocols. * Communication and Coordination: * Communicate effectively with other hotel departments (Housekeeping, F&B, Maintenance) to ensure guest requests are fulfilled and operational issues are addressed. * Maintain accurate guest records and update profiles with preferences and important notes. * Answer incoming calls and direct them to the appropriate department or individual. * Handle incoming and outgoing mail, packages, and faxes for guests and the hotel. * Administrative and Operational Support: * Maintain a clean, tidy, and organized front desk and lobby area. * Perform night audit duties if required, ensuring all daily transactions are balanced and reported. * Handle hotel safe deposit box procedures and key control. * Complete daily shift reports and other administrative tasks as assigned. * Adhere to all hotel policies, procedures, and brand standards. Qualifications: * Education: High school diploma or equivalent required. A diploma or degree in Hospitality Management, Tourism, or a related field is highly preferred. * Experience: Previous experience (1-2 years preferred) in a customer service role, preferably in a hotel front office or similar hospitality environment. * Skills: * Exceptional verbal and written communication skills in English and Bengali ( proficiency in Hindi is a plus due to local context). * Proficiency in using Property Management Systems (PMS) like Opera, Fidelio, or similar. * Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook). * Excellent interpersonal and customer service skills with a genuine desire to assist guests. * Ability to handle cash and process financial transactions accurately. * Strong organizational skills and attention to detail. * Ability to multitask and work efficiently under pressure in a fast-paced environment. * Problem-solving abilities and a calm demeanor during difficult situations. * Professional appearance and positive attitude. Working Conditions: * Primarily an indoor office environment within the hotel lobby. * May require extended periods of standing and sitting. * Ability to lift and carry light objects (e.g., guest luggage). * Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as per the hotel's operational needs. Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
The Hotel Front Office Associate is the first point of contact for guests and plays a pivotal role in creating a welcoming and memorable experience. This role is responsible for handling all aspects of guest check-in and check-out, managing reservations, providing concierge services, and ensuring guest satisfaction throughout their stay. The ideal candidate will possess exceptional customer service skills, a friendly and professional demeanor, and a strong ability to multitask in a fast-paced environment. Key Responsibilities: * Guest Check-in and Check-out: * Warmly greet guests upon arrival, verify reservation details, and efficiently complete the check-in process, including registration, assigning rooms, and issuing room keys. * Process guest payments accurately, handle cash, credit card transactions, and foreign currency exchange, and ensure all billing is correct. * Perform efficient and friendly guest check-out, process final payments, and assist with luggage or transportation needs. * Address any guest concerns or billing discrepancies professionally and resolve them promptly. * Reservations Management: * Handle incoming reservation inquiries via phone, email, and in-person, providing accurate information about room availability, rates, and hotel facilities. * Process new reservations, modifications, and cancellations accurately using the Property Management System (PMS). * Upsell hotel services and facilities where appropriate to enhance the guest experience. * Guest Services and Concierge: * Provide comprehensive information about hotel facilities, services, local attractions, dining options, and transportation. * Assist guests with special requests, such as wake-up calls, taxi bookings, restaurant reservations, and tour arrangements. * Handle guest complaints and challenging situations with empathy and professionalism, striving for immediate resolution or escalating to management when necessary. * Maintain a thorough knowledge of hotel emergency procedures and safety protocols. * Communication and Coordination: * Communicate effectively with other hotel departments (Housekeeping, F&B, Maintenance) to ensure guest requests are fulfilled and operational issues are addressed. * Maintain accurate guest records and update profiles with preferences and important notes. * Answer incoming calls and direct them to the appropriate department or individual. * Handle incoming and outgoing mail, packages, and faxes for guests and the hotel. * Administrative and Operational Support: * Maintain a clean, tidy, and organized front desk and lobby area. * Perform night audit duties if required, ensuring all daily transactions are balanced and reported. * Handle hotel safe deposit box procedures and key control. * Complete daily shift reports and other administrative tasks as assigned. * Adhere to all hotel policies, procedures, and brand standards. Qualifications: * Education: High school diploma or equivalent required. A diploma or degree in Hospitality Management, Tourism, or a related field is highly preferred. * Experience: Previous experience (1-2 years preferred) in a customer service role, preferably in a hotel front office or similar hospitality environment. * Skills: * Exceptional verbal and written communication skills in English and Bengali ( proficiency in Hindi is a plus due to local context). * Proficiency in using Property Management Systems (PMS) like Opera, Fidelio, or similar. * Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook). * Excellent interpersonal and customer service skills with a genuine desire to assist guests. * Ability to handle cash and process financial transactions accurately. * Strong organizational skills and attention to detail. * Ability to multitask and work efficiently under pressure in a fast-paced environment. * Problem-solving abilities and a calm demeanor during difficult situations. * Professional appearance and positive attitude. Working Conditions: * Primarily an indoor office environment within the hotel lobby. * May require extended periods of standing and sitting. * Ability to lift and carry light objects (e.g., guest luggage). * Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as per the hotel's operational needs. Job Type: Full-time Pay: ₹8,000.00 - ₹9,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Key responsibilities include checking guests in and out, managing reservations, handling payments, and addressing guest inquiries and concerns. They are the first point of contact for guests, playing a crucial role in creating a positive impression and ensuring a smooth stay.Answering phone calls, responding to guest inquiries, and providing information about hotel facilities, services, and local attractions. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: Hindi (Required) English (Required) Work Location: In person
We're looking for a detail-oriented and reliable Housekeeping Attendant to join our team. In this role, you will be responsible for ensuring our facilities are clean, orderly, and well-maintained to provide a welcoming and comfortable environment for our guests and staff. Responsibilities: Clean and sanitize all assigned areas, including guest rooms, common areas, restrooms, and offices. Dust, sweep, vacuum, mop, and polish floors and furniture. Change linens and make beds according to established procedures. Restock supplies such as toiletries, towels, and paper products. Empty trash and dispose of waste properly. Report any maintenance issues, damages, or safety hazards to a supervisor. Follow all health and safety regulations and company policies. Handle guest requests and complaints in a professional and timely manner. Job Type: Full-time Pay: ₹8,000.00 - ₹9,500.00 per month Work Location: In person
We're looking for a detail-oriented and reliable Housekeeping Attendant to join our team. In this role, you will be responsible for ensuring our facilities are clean, orderly, and well-maintained to provide a welcoming and comfortable environment for our guests and staff. Responsibilities: Clean and sanitize all assigned areas, including guest rooms, common areas, restrooms, and offices. Dust, sweep, vacuum, mop, and polish floors and furniture. Change linens and make beds according to established procedures. Restock supplies such as toiletries, towels, and paper products. Empty trash and dispose of waste properly. Report any maintenance issues, damages, or safety hazards to a supervisor. Follow all health and safety regulations and company policies. Handle guest requests and complaints in a professional and timely manner. Job Type: Full-time Pay: ₹8,000.00 - ₹9,500.00 per month Work Location: In person
Maintaining cleanliness typically involves tasks like cleaning, dusting, vacuuming, mopping, changing linens, and restocking supplies, while also reporting any maintenance issues or safety hazards . Job Type: Full-time Pay: From ₹8,798.97 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Shift availability: Day Shift (Required) Work Location: In person
We are seeking a proactive, organized, and people-focused HR Associate to join our corporate Human Resources team. This role is essential for the day-to-day administration of HR policies, procedures, and programs. The ideal candidate will be a strong communicator with a meticulous attention to detail and the ability to handle confidential information with the utmost discretion. You will be a key resource for our employees, helping to maintain a positive and compliant corporate work environment. Key Responsibilities 1. HR Administration & Compliance Maintain HR Records: Manage and ensure the accuracy, completeness, and confidentiality of all employee records and personnel files (both physical and digital). HRIS Management: Perform data entry, updates, and maintenance in the Human Resources Information System (HRIS) for new hires, terminations, transfers, and status changes. Reporting: Assist in generating routine HR reports and metrics (e.g., headcount, turnover, compensation data) as requested by HR management and business leaders. Compliance: Support compliance efforts by assisting with internal audits and ensuring all HR processes align with federal and state employment laws and company policy. 2. Recruitment & Onboarding Support Sourcing/Screening: Assist the recruitment team with job postings, scheduling interviews, and communicating with candidates. Onboarding: Coordinate and facilitate the new-hire onboarding process, including preparing new hire paperwork, conducting background checks, and leading new employee orientation sessions. Benefits Enrollment: Guide new and existing employees through the company's benefits enrollment process and answer basic benefits-related questions. 3. Employee Support & Relations First Point of Contact: Serve as the primary point of contact for employee inquiries regarding HR policies, procedures, time-off requests, and general HR matters. Leave Management: Assist with the administration and tracking of employee leave requests (e.g., FMLA, sick leave) in coordination with the HR Manager. Employee Engagement: Support the planning and execution of employee engagement activities, corporate events, and wellness initiatives. 4. Payroll and Compensation Assistance Assist with the bi-weekly or monthly payroll process by reviewing timesheets, verifying data, and coordinating with the Finance department to ensure accurate payroll processing. Help prepare and distribute compensation and benefits-related documentation. Qualifications Required Skills & Experience Bachelor's degree in Human Resources, Business Administration, or a related field. 1-3 years of experience in an HR or administrative support role, preferably within a corporate environment. Solid knowledge of general HR functions and best practices (recruitment, onboarding, benefits, employee relations). Proficiency with HRIS systems (e.g., SAP, Workday, BambooHR) and advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Exceptional organizational and time-management skills with a strong focus on detail and accuracy. Excellent communication and interpersonal skills, with the ability to interact professionally with all levels of the organization. Demonstrated ability to handle sensitive and confidential information with integrity and discretion. Preferred Skills Working knowledge of relevant employment laws and regulations. Experience with a global or multi-state corporate organization. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Maintaining cleanliness typically involves tasks like cleaning, dusting, vacuuming, mopping, changing linens, and restocking supplies, while also reporting any maintenance issues or safety hazards . Job Type: Full-time Pay: From ₹8,798.97 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Shift availability: Day Shift (Required) Work Location: In person
Job Summary The Hotel Front Office Associate is the first point of contact for our guests and is responsible for providing exceptional customer service and creating a welcoming and efficient check-in/check-out experience. This role requires a professional demeanor, strong communication skills, and the ability to multitask in a fast-paced environment while upholding the hotel's standards of hospitality. Key Responsibilities * Guest Services: Warmly greet and welcome all guests upon arrival and departure. Handle all guest inquiries, requests, and complaints promptly, professionally, and courteously, ensuring guest satisfaction. * Reservations & Registration: Accurately process guest check-ins and check-outs, assign rooms, issue room keys, and maintain accurate guest folios. Process and confirm reservations made by phone, email, or third-party booking sites. * Financial Transactions: Handle cash, credit card, and direct billing transactions accurately. Post charges to guest accounts and reconcile daily transactions. * Communication: Answer multi-line phones and direct calls appropriately. Communicate relevant information effectively to other hotel departments (Housekeeping, Maintenance, Food & Beverage) to ensure smooth operations. * Knowledge & Promotion: Maintain a comprehensive knowledge of hotel facilities, services, and local area attractions. Promote hotel amenities and special offers to guests. * Safety & Security: Follow all hotel safety and security procedures. Be prepared to assist guests during emergency situations. * Maintain Lobby: Ensure the front desk and lobby area are clean, organized, and presentable at all times. Qualifications * Experience: 2-3 year previous experience in a hotel receptionist role is highly preferred; prior hotel front desk experience is a strong asset. * Education: High School Diploma or equivalent required. Degree or certification in Hospitality Management is a plus. * Skills: * Excellent verbal and written communication skills. * Proficiency with computer systems, including property management systems (PMS), such as Opera, Fidelio, or others. * Strong organizational and time management abilities. * Ability to stand for extended periods and lift up to [Specify Weight, e.g., 25] pounds. * Professional appearance and friendly, service-oriented demeanor. * Availability: Must be flexible to work various shifts, including mornings, evenings, weekends, and holidays, as needed. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹10,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Work Location: In person
Job Summary The Hotel Front Office Associate is the first point of contact for our guests and is responsible for providing exceptional customer service and creating a welcoming and efficient check-in/check-out experience. This role requires a professional demeanor, strong communication skills, and the ability to multitask in a fast-paced environment while upholding the hotel's standards of hospitality. Key Responsibilities * Guest Services: Warmly greet and welcome all guests upon arrival and departure. Handle all guest inquiries, requests, and complaints promptly, professionally, and courteously, ensuring guest satisfaction. * Reservations & Registration: Accurately process guest check-ins and check-outs, assign rooms, issue room keys, and maintain accurate guest folios. Process and confirm reservations made by phone, email, or third-party booking sites. * Financial Transactions: Handle cash, credit card, and direct billing transactions accurately. Post charges to guest accounts and reconcile daily transactions. * Communication: Answer multi-line phones and direct calls appropriately. Communicate relevant information effectively to other hotel departments (Housekeeping, Maintenance, Food & Beverage) to ensure smooth operations. * Knowledge & Promotion: Maintain a comprehensive knowledge of hotel facilities, services, and local area attractions. Promote hotel amenities and special offers to guests. * Safety & Security: Follow all hotel safety and security procedures. Be prepared to assist guests during emergency situations. * Maintain Lobby: Ensure the front desk and lobby area are clean, organized, and presentable at all times. Qualifications * Experience: 2-3 year previous experience in a hotel receptionist role is highly preferred; prior hotel front desk experience is a strong asset. * Education: High School Diploma or equivalent required. Degree or certification in Hospitality Management is a plus. * Skills: * Excellent verbal and written communication skills. * Proficiency with computer systems, including property management systems (PMS), such as Opera, Fidelio, or others. * Strong organizational and time management abilities. * Ability to stand for extended periods and lift up to [Specify Weight, e.g., 25] pounds. * Professional appearance and friendly, service-oriented demeanor. * Availability: Must be flexible to work various shifts, including mornings, evenings, weekends, and holidays, as needed. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹10,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Work Location: In person
We're looking for a detail-oriented and reliable Housekeeping Attendant to join our team. In this role, you will be responsible for ensuring our facilities are clean, orderly, and well-maintained to provide a welcoming and comfortable environment for our guests and staff. Responsibilities: Clean and sanitize all assigned areas, including guest rooms, common areas, restrooms, and offices. Dust, sweep, vacuum, mop, and polish floors and furniture. Change linens and make beds according to established procedures. Restock supplies such as toiletries, towels, and paper products. Empty trash and dispose of waste properly. Report any maintenance issues, damages, or safety hazards to a supervisor. Follow all health and safety regulations and company policies. Handle guest requests and complaints in a professional and timely manner. Job Types: Full-time, Permanent, Fresher Pay: ₹7,000.00 - ₹8,000.00 per month Work Location: In person