Front Office Associate

You will be working as a Front Office Associate at Blanket Hotel & Spa, a luxurious resort situated in the beautiful surroundings of Munnar. Your primary responsibilities will include managing receptionist duties such as welcoming guests, facilitating check-ins and check-outs, and answering phone inquiries with a professional demeanor. Your role is crucial in ensuring exceptional customer service and creating a warm and inviting atmosphere for all visitors. - Greet and welcome guests upon arrival - Assist guests with check-ins and check-outs - Answer phone inquiries in a professional manner - Provide information about hotel services and facilities - Handle guest requests and concerns efficiently Qualifications Required: - Strong skills in phone etiquette and receptionist duties - Ability to deliver excellent customer service - Effective communication skills - High school diploma or equivalent required - Additional education in hospitality or related field is advantageous,