Front Office Assistant

Job Description

Teammates Academy is hiring a Front Office Assistant who can contribute to a smooth and efficient front office experience for students and walk-in visitors. The role demands good communication skills, presence of mind, and a student-first approach. Key Responsibilities: Perform all front office duties including reception, documentation, coordination, and visitor management. Handle daily walk-ins parallelly with senior front office staff , ensuring all queries are addressed promptly and professionally. Follow up with students for pending payment collection and update the database regularly. Respond to incoming calls, WhatsApp messages, and in-person queries from students and customers. Ensure that all enrolled students are provided with the complete set of services and facilities offered. Assist and support senior front office staff in managing student queries, follow-ups, and daily workflow. Maintain proper records, logs, and files for inquiries, admissions, and student interactions. Work closely with the sales, academic, admin, and IT teams for seamless coordination and smooth student experience. Candidate Requirements: Good communication skills Basic computer knowledge Friendly, approachable attitude and a professional appearance Willingness to learn, multitask, and work in a team environment Time management and attention to detail are essential Both freshers and experienced candidates are welcome Salary & Benefits: Basic Pay: ₹12,000/month Incentives: Performance-based monthly incentives Opportunity to grow into higher front office or admin roles Exposure to student counseling and academic coordination Job Type: Full-time Pay: From ₹12,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 01/07/2025