Front Office Assistant

Job Summary

The Front Office Assistant is the first point of contact for visitors, clients, and callers. This role is responsible for managing the reception area, handling basic administrative tasks, and ensuring smooth day-to-day front office operations.

Key Responsibilities

Reception & Visitor Management

• Greet visitors professionally and assist them as required.
• Handle incoming calls, emails, and inquiries; redirect to appropriate departments.
• Maintain visitor logs and ensure security protocols are followed.

Administrative Support

• Manage incoming and outgoing courier, mail, and deliveries.
• Assist with filing, documentation, data entry, and record maintenance.
• Coordinate meeting rooms, schedules, and basic arrangements.

Office Coordination

• Maintain front office supplies and place requisitions when required.
• Support HR/Admin with onboarding formalities, ID cards, attendance, or documentation.
• Ensure the reception and common areas are neat, organized, and presentable.

Customer Service

• Address basic queries from clients, vendors, and staff in a courteous manner.
• Escalate issues to the concerned team when necessary.

Required Skills & Qualifications

• Graduate in any discipline (preferred).
• 1–3 years of experience in a front office / receptionist / admin role.
• Good verbal and written communication skills.
• Proficient in MS Office (Word, Excel, Email).
• Pleasant personality, professional appearance, and strong interpersonal skills.
• Organized, reliable, and able to multitask.

Working Conditions

• Full-time, office-based role.
• May require occasional extended hours for events or meetings.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Work Location: In person