Job
Description
Front Office Receptionist (Karaikal, Tamil Nadu) Location: RK Resorts, Thirunallar, Karaikal Employment Type: Full‑time Open to: All genders (Male & Female) Company Overview RK Resorts is a vibrant 3‑star coastal retreat in Karaikal, offering guests comfortable rooms, lush gardens, and personalized service. Our Front Office team sets the tone for memorable stays by delivering warm, efficient greetings and support. Role Summary We are looking for a friendly, organized Front Office Receptionist to be the first point of contact for our guests. You will handle check‑ins/outs, guest inquiries, and liaison with other departments to ensure a seamless guest experience. Key Responsibilities Greet and welcome guests upon arrival; manage check‑in and check‑out procedures. Handle phone calls, email inquiries, and walk‑ins with professionalism and courtesy. Maintain reservations system: confirm, modify, and cancel bookings. Provide information about resort facilities, local attractions, and dining options. Coordinate with Housekeeping, F&B, and Maintenance for room readiness and guest requests. Manage billing and cash handling accurately; prepare daily front‑desk reports. Resolve guest complaints promptly, escalating to the Front Office Manager as needed. Maintain a tidy and presentable reception area at all times. Qualifications & Skills Languages: Required: Tamil (native or fluent), English (fluent) Beneficial: Hindi, Kannada Experience: Freshers welcome (on‑the‑job training provided) Experienced candidates (up to ₹15,000/month) will be preferred Education: High school diploma or equivalent Skills & Attributes: Excellent communication and interpersonal skills Strong organizational and multitasking abilities Professional appearance and positive attitude Basic computer literacy (PMS/reservation systems, MS Office) Ability to work shifts, weekends, and public holidays Working Hours & Compensation Hours: Approximately 40+ hours/week on a rotating shift basis (including mornings, evenings, weekends, and holidays). Salary: Freshers: ₹10,000 per month Experienced: Up to ₹15,000 per month (commensurate with experience) Benefits & Perks Complimentary food and shared accommodation on the resort premises Uniforms and laundry service Professional training and career development opportunities standard employee benefits How to Apply Click “Apply Now” on this Indeed posting or email your resume and a brief cover letter to apmrkresorts@gmail.com with the subject line: Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Leave encashment Schedule: Day shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 29/05/2025
