Front Desk Receptionist

ORNATO SERVICES PRIVATE LIMITED

20 - 25 years

2 - 3 Lacs

delhi

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

service payments billing transactions transportation management communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Front Desk Associate

Company: Ornato Service Private Limited

Location: Connaught Place, New Delhi

Industry: Hospitality

Age: 20-25 years

Job Summary:

Ornato Service is seeking a professional and customer-oriented Front Desk & Hotel Reservations Associate to join our team. The ideal candidate will have at least 1 year of experience in the hospitality industry, with a minimum of 6 months in a 5-star hotel.

Key Responsibilities:

Greet guests warmly and provide a personalized check-in and check-out experience.
Handle reservations, room allocations, and special guest requests efficiently.
Manage guest inquiries, concerns, and complaints with professionalism and prompt resolution.
Maintain accurate records of bookings, payments, and guest information in the hotel system.
Coordinate with housekeeping and other departments to ensure guest satisfaction.
Process payments, invoices, and billing transactions securely and accurately.
Ensure adherence to hotel policies, safety standards, and service protocols.
Assist in concierge services such as transportation, dining reservations, and local recommendations.

Requirements:

Educational Qualification: Bachelor’s degree in Hotel Management (BHM) or equivalent.
Experience: Minimum 1 year in the hospitality industry, with at least 6 months in a 5-star hotel.
Excellent communication and interpersonal skills.

Benefits:

Competitive salary package.
Growth opportunities within the hospitality industry.
Exposure to a premium work environment in a prime location.

For more information, contact:

Email us at serviceshrornato@gmail.com or call 8448584569.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Paid sick time

Work Location: In person

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