Front Desk Receptionist

Job Description As a Front Desk Receptionist at NIRMALLYAM RESIDENCY HOTEL AND COOLBAR, located in Chagaramkulam, your role will involve handling phone inquiries, performing receptionist duties, completing clerical tasks, and providing exceptional customer service. Your responsibilities will include checking guests in and out, managing reservations, addressing guest inquiries and issues, and maintaining a welcoming environment in the reception area. Key Responsibilities - Handle phone inquiries and provide information to callers - Perform receptionist duties at the front desk - Complete clerical tasks efficiently - Check guests in and out, manage reservations - Address guest inquiries and issues promptly - Maintain a welcoming environment in the reception area Qualifications - Proficient in phone etiquette and communication skills - Experience in Receptionist Duties and Customer Service - Strong clerical skills and ability to perform administrative tasks effectively - Excellent interpersonal skills and a friendly demeanor - Ability to handle multiple tasks and work efficiently under pressure - Previous experience in the hospitality industry is a plus - High school diploma or equivalent is required,